Dedicated professional with a track record in customer service and relationship building. Skilled in needs assessments and client retention, focused on delivering exceptional service and optimizing coverage solutions.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
State Farm Team Member
Callie Jones State Farm Agency
San Diego, California
05.2024 - Current
Conducted insurance needs assessments to match clients with optimal coverage options.
Established and maintained client relationships through regular follow-ups and personalized communication.
Cultivated strong relationships with existing clients by consistently delivering exceptional service.
Professional Musician
Self-employeed
Ladera Ranch, California
07.2021 - Current
Performed live at local venues, engaging audiences with dynamic stage presence.
Cultivated interpersonal skills to effectively engage diverse audiences.
Handled sound equipment setup and troubleshooting, ensuring optimal performance quality during shows.
Intern
Callie Jones State Farm Agency
San Diego, California
05.2023 - 05.2024
Coordinated meetings and scheduled appointments for agents to optimize their time management.
Participated in training sessions to deepen product knowledge and improve client interactions.
Organized client files to ensure easy access and maintained accurate records for compliance.