Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grant Baker

Brewster,WA

Summary

At Gamble Sands I worked under multiple supervisors and had multiple different bosses. I also worked with countless other team members and did so successfully. When i started at Gamble Sands I had no prior golf knowledge or experience but I put a strong effort into learning what I needed to know and provide the best service possible. After two years I was promoted to supervisor. With the supervisor position came a ton of new responsibilities, along with new things to learn. I started to train others and make sure everyone was on task. I think I will be an asset to Kent Electric by bringing multiple things to the table. I will put in a ton of effort to learn, and apply what I am taught. I will do anything I can to bring efficiency up and not slow anyone down.

Overview

3
3
years of professional experience

Work History

Customer Service Supervisor

Gamble Sands
03.2024 - Current
  • Stimulated a positive work environment through open communication with team members and leadership staff.
  • Collaborated with other departments and teams to address customer concerns, to improve quality of service.
  • Coached employees through day-to-day work, expectations, and any tasks of importance.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

Customer Service Representative

Gamble Sands
03.2022 - 10.2023
  • Worked through high-stress situations effectively, maintaining professionalism while resolving conflicts and any issues that arose.
  • Effectively solved customer complaints, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding resolutions that benefited everyone.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Arts -

Wenatchee Valley College
Omak, WA
06-2025

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Multitasking and organization
  • Data entry
  • Active listening

Timeline

Customer Service Supervisor

Gamble Sands
03.2024 - Current

Customer Service Representative

Gamble Sands
03.2022 - 10.2023

Associate of Arts -

Wenatchee Valley College
Grant Baker