Grant Barbour
Blackwood
Summary
Proven leader and effective decision-maker, I excelled at PDQ Restaurant by boosting employee productivity and engagement, leading to enhanced customer satisfaction. Skilled in operations and project management, and expert in customer service and team leadership. I consistently achieved goals within tight deadlines, ensuring a professional and safe environment for all.
My progress through my education and work has lead me to become capable of complex problem solving as well as skilled under pressure operation. My work and experience tutoring others also has given me the capacity and patience to teach others what I know effectively and efficiently.
Overview
3
3
years of professional experience
Work History
Hourly Manager
PDQ Restaurant
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor Of Mathematics - Mathematics
Rowan University
Glassboro, NJMathematics
Rowan College At Gloucester County
Sewell, NJSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Operations management
- Project management
Timeline
Hourly Manager
PDQ Restaurant
05.2022 - Current
Bachelor Of Mathematics - Mathematics
Rowan University
Mathematics
Rowan College At Gloucester County
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