Grant Cleary
Las Vegas
Summary
Dynamic and dedicated team player with a proven ability to foster collaboration and promote a positive group mindset while excelling as a motivating leader. Over three and a half years of experience in sales at Hilton Grand Vacations, complemented by supervisory roles in a retail candle shop and four years as a Den Leader in Boy Scouts, where leadership skills were refined through organizing meetings and mentoring younger members. High school graduate and Eagle Scout, recognized for creativity and an entrepreneurial spirit, coupled with strong adherence to direction and a robust work ethic. Efficient multitasking capabilities drive significant contributions to organizational success.
Overview
9
9
years of professional experience
Work History
Inbound Call Center Sales Representative
Hilton Grand Vacations
Las Vegas, NV
04.2022 - Current
- Facilitated effective communication during inbound sales calls to enhance customer satisfaction and promote vacation packages.
- Developed rapport with customers, enhancing overall satisfaction and fostering loyalty to the brand.
- Trained new representatives on sales techniques and customer service best practices, improving team performance.
- Drove sales initiatives that resulted in the highest conversion rate for the company in January 2023.
Oversaw the sale of the most high-ticket cruise packages in Q1 of 2026.
Received ongoing recognition for exceptional sales conversion rates.
Room Service/Expediter
Marriott (Davenport Tower) Hotel & Restaurant
Spokane, WA
03.2021 - 08.2021
- Delivered personable service to guests, fostering a welcoming atmosphere.
- Executed multiple tasks simultaneously while ensuring accuracy and efficiency.
- Leveraged computer systems to efficiently interact with guests over the phone and accurately process transactions.
- Achieved food handler certification to maintain high standards of food safety and hygiene.
- Achieved alcohol service certification to promote safe and responsible beverage management.
Distribution Manager
Hollywood
West Hollywood, CA
09.2019 - 06.2020
- Executed fulfillment of large orders with precision and timeliness.
- Delegated responsibilities to colleagues to streamline workflow and ensure timely completion.
- Oversaw significant supplier change for materials to enhance operational efficiency.
- Nurtured strong connections with staff, resulting in improved teamwork and store performance.
Lifeguard/Swim Instructor
Manito Country Club
Spokane, WA
05.2017 - 09.2017
- Demonstrated unwavering work ethic and commitment to task completion.
- Monitored aquatic environments to maintain safety standards and respond to emergencies effectively.
- Assessed emergency scenarios and performed water rescues, showcasing ability to think critically and act swiftly to maintain safety for all participants.
- Cultivated strong relationships with club members and their families.
- Responded promptly to emergencies, providing first aid and CPR as needed.
Education
High School Diploma -
Lewis & Clark Highschool
Spokane, WA06-2020
Skills
- Goal oriented
- Communicating with clients
- Call handling
- Problem-solving skills
- Customer service
- Loyalty
- Sales closing techniques
Accomplishments
- Awarded top sale convertor of January 2023
- Awarded top cruise package sales of Q1 2026
Timeline
Inbound Call Center Sales Representative
Hilton Grand Vacations
04.2022 - Current
Room Service/Expediter
Marriott (Davenport Tower) Hotel & Restaurant
03.2021 - 08.2021
Distribution Manager
Hollywood
09.2019 - 06.2020
Lifeguard/Swim Instructor
Manito Country Club
05.2017 - 09.2017
High School Diploma -
Lewis & Clark Highschool