Trint Jacobson
Herriman,Utah
Summary
Dynamic sales professional with proven expertise in customer service and CRM software, honed across roles at Greenix Pest Control and other leading companies. Excelled in building rapport and leveraging problem-solving abilities to exceed sales targets. Known for exceptional teamwork and a goal-driven approach, consistently enhancing customer satisfaction and team performance.
Overview
10
10
years of professional experience
Work History
Inbound Call Center Sales Representative
Greenix Pest Control
Orem, UT
06.2024 - Current
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Maintained a high level of product knowledge, staying up-to-date on new features and offerings to provide expert guidance to customers.
- Supported colleagues in achieving collective goals through peer coaching, constructive feedback sharing, and consistent teamwork efforts.
- Participated in ongoing training programs to continuously refine sales techniques and improve performance metrics.
Manager in Training
Restore Hyper Wellness
Riverton, UT
07.2023 - 06.2024
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
Sales Consultant
TruHearing
Draper, UT
07.2020 - 08.2023
- Handles phone calls with customers looking to use their hearing aid benefits.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to callers
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Associate
Zipfizz
South Jordan, UT
03.2019 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Ensured accuracy in all financial dealings by adhering to established cash handling procedures.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Door-to-Door Sales Representative
Synergy Windows
Sandy, UT
03.2017 - 03.2019
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Conducted daily prospecting activities to identify potential new clients within assigned territories.
Janitorial Specialist
Nelson Labs
Taylorsville, UT
07.2015 - 03.2017
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
- Minimized the spread of germs in high-touch areas by regularly sanitizing doorknobs, handrails, light switches, and elevator buttons.
- Kept windows spotless inside and out, contributing to a polished appearance for the building exterior.
- Assisted with setting up for events, ensuring all required materials were available and appropriately arranged.
- Upheld company standards for cleanliness during routine inspections conducted by supervisors or external auditors.
Education
Security+ Certification - Cyber Security
ED X
OnlineSkills
- Goal oriented
- Computer skills
- CRM software
- Script adherence
- Customer service
- Problem-solving skills
- Verbal and written communication
- Customer support
- Data entry
- Interpersonal skills
- Documentation and reporting
- Training experience
- Building rapport
- Sales expertise
- Proficient in software
- Professional phone voice
- Positive attitude
- Teamwork and collaboration
- Quick thinking
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Effective communication
- Decision-making
- Goal driven
Timeline
Inbound Call Center Sales Representative
Greenix Pest Control
06.2024 - Current
Manager in Training
Restore Hyper Wellness
07.2023 - 06.2024
Sales Consultant
TruHearing
07.2020 - 08.2023
Sales Associate
Zipfizz
03.2019 - 05.2020
Door-to-Door Sales Representative
Synergy Windows
03.2017 - 03.2019
Janitorial Specialist
Nelson Labs
07.2015 - 03.2017
Security+ Certification - Cyber Security
ED X