Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Grant Dream

Charlotte,NC

Summary

Experienced and goal-oriented Supervisor with expertise in customer relations and buyer awareness. Recognized for creative thinking and hardworking nature. Thrives in both individual and team settings, utilizing strong work ethic to adapt to different processes while driving company objectives. Resourceful and result-driven, passionate about growth and efficiency to enhance service value. Proven track record of achieving team targets.

Overview

3
3
years of professional experience
1
1
Certification

Work History

MANAGER/SUPERVISOR

CLAIRES
Charlotte, NC
09.2024 - Current
  • I provided overall operational efficiency with effective delegation of tasks among team members.
  • Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
  • Enhanced team productivity by implementing efficient time management strategies.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

ONLINE GROCERY SHOPPER

WALMART
Charlotte, NC
04.2021 - 09.2024
  • Fulfil customer orders by reviewing orders; locating, preparing, and packing merchandise; ensuring the accuracy of orders prior to pickup; making appropriate product substitutions, and consulting with customers as needed to ensure satisfaction and trust.
  • Follow up on out-of-stock merchandise.
  • Trained new hires in picking and packing grocery orders.
  • Ensuring procedures were properly performed.
  • Demonstrated flexibility by helping out in other departments in the store as needed.
  • Created a personalized shopping experience for our customers, advising on popular trends and product information.

SECURITY OFFICER

G4S SECURITY
Charlotte, NC
12.2021 - 03.2022
  • Patrolled premises regularly to maintain order and establish a security presence.
  • Monitored surveillance and made daily report.
  • Enforced safety regulations, policies, and procedures to ensure a safe environment, prevent losses, and report damage and irregularities, while informing violators of policy and procedures.
  • Utilized strong communication skills to interact with staff, guests, vendors, and law enforcement personnel in a professional manner.

Education

BUSINESS MANAGEMENT -

WINSTON SALEM STATE UNIVERSITY
WINSTON SALEM, NC
05.2022

SPORTS ADMINISTRATIONS -

ROCKY RIVER HIGHSCHOOL
CHARLOTTE, NC
01.2020

VISUAL ARTS/FASHION APPAREL DESIGN -

NORTHWEST SCHOOL OF THE ARTS
CHARLOTTE, NC
01.2019

Skills

  • Goal-Oriented
  • Time Management
  • Staff Management
  • Delegation Abilities
  • Effective Communication
  • Prioritization
  • Reports and Spreadsheet
  • Multitask
  • Customer Relations
  • Computer Proficiency

Certification

  • Aviation-AAE Crisis Course
  • AED Certification and Training
  • G4S NATI Training

Accomplishments

  • 2020 Honors Diploma
  • Roberts C. Byrd Honors Scholarship
  • NWSA 2018 YoungArts' Award

References

  • Donna Faye, fayewatson80@gmail.com, (828)-424-8142
  • Telisha Wheeler, Telishawheeler@yahoo.com, (704)-650-348
  • Juliana Rivera, julianarivera1027@gmail.com, (980)-327-6648

Timeline

MANAGER/SUPERVISOR

CLAIRES
09.2024 - Current

SECURITY OFFICER

G4S SECURITY
12.2021 - 03.2022

ONLINE GROCERY SHOPPER

WALMART
04.2021 - 09.2024

BUSINESS MANAGEMENT -

WINSTON SALEM STATE UNIVERSITY

SPORTS ADMINISTRATIONS -

ROCKY RIVER HIGHSCHOOL

VISUAL ARTS/FASHION APPAREL DESIGN -

NORTHWEST SCHOOL OF THE ARTS

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Grant Dream