Grant Friel
Hermitage
Summary
Transportation Security Officer specializing in security protocols and critical thinking. Demonstrated proficiency in operating advanced screening technology while delivering exceptional customer service in high-pressure situations. Strong background in SQL and Microsoft products contributes to enhanced operational efficiency.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Nashville
06.2022 - 07.2025
- Operated advanced screening technology to identify and prevent dangerous items from boarding aircraft.
- Conducted thorough searches and screenings, including passenger pat-downs and property inspections.
- Provided public assistance by giving directions and responding to inquiries effectively.
- Maintained vigilance in a high-pressure environment to ensure security protocols.
- Developed critical thinking skills to address actual and potential security threats.
- Company Overview: Aviation Security.
- Hours per week: 40.
- Supervisor: Darius Pearson ( +1 (901) 896-6389 )
Front End Checkout Associate
Walmart
Lawrenceburg
08.2021 - 06.2022
- Assist customers at self-checkout machines.
- Work at a cash register.
- Handle cash.
- Keep the front end of the store tidy.
- Return unwanted merchandise to its location on the shelves.
- Hours per week: 35.
- Supervisor: Karen (502) 839-5178
Sales Associate
Home Depot
Franklin
04.2018 - 05.2021
- Maintained cleanliness of sales floor to enhance customer experience.
- Stocked shelves efficiently to ensure product availability.
- Assisted customers with inquiries and purchases to improve satisfaction.
- Operated forklift to transport merchandise within store, optimizing layout.
Education
High School Diploma With Honors -
Fred J. Page High School
Franklin, TN, United States05.2020
Some College (No Degree) - Computer Engineering
Middle Tennessee State University
Murfreesboro, TN, United StatesSkills
- Strong knowledge of Microsoft products, such as Excel
- SQL Knowledge
- Efficient in learning new technological systems
- Critical thinking
- Risk assessment
- Customer assistance
References
- Sandy Friel, WEX, 2078382311, sandyj.friel@gmail.com
- Ellen Hoarty, TSA, Transportation Security Officer, 8594892553
- Tina Brown, TSA, Transportation Security Manager, 8593210885
- Nathan Fulk, Contract Analyst, 5405886715, nathanfulk3@gmail.com
- Luke Logan, 7144724861
- Scott Roberge, 2076040762
Languages
English, Advanced, Advanced, Advanced
References
References available upon request.
Timeline
Transportation Security Officer
Transportation Security Administration
06.2022 - 07.2025
Front End Checkout Associate
Walmart
08.2021 - 06.2022
Sales Associate
Home Depot
04.2018 - 05.2021
High School Diploma With Honors -
Fred J. Page High School
Some College (No Degree) - Computer Engineering
Middle Tennessee State University