Indera Harkissoon
Orlando
Summary
Transportation security professional with strong experience ensuring safety and compliance in high-pressure environments. Proven ability to collaborate with teams and adapt to changing needs while maintaining high standards. Skilled in threat detection, risk assessment, and emergency response. Highly reliable and results-driven, consistently achieving security objectives and enhancing operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Homeland Security US Department
02.2022 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
Aircraft Cabin Cleaner
ERMC Aviation LLC
03.2021 - 11.2021
- Vacuumed floors and cleaned aircraft's cockpit.
- Removed trash from receptacles and seat pockets and replenished aircraft supplies.
- Carried out security checks as required, cleaned tray tables and windows, and rearranged magazines to be presentable.
- Disinfected overhead compartments, food preparation stations and walls.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Airport Security Guard
Global Security
10.2019 - 11.2021
- Monitored and conducted employee screening.
- Checked ID's for proper port authority verification
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Conducted pat-downs and hand-held wand searches of employees when machine alarms indicated further inspection.
Receptionist
First Choice Plumbing Corp
03.2015 - 04.2016
- Answered and directed incoming calls using multi-line telephone system.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Loss Prevention Officer
Century 21
01.2010 - 03.2013
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Notified security of suspected theft and provided descriptions of individuals and items stolen to help control store losses.
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, NYSkills
- Microsoft Office
- Computer Skills
- Scheduling and calendar management
- Billing and coding
- Security procedures knowledge
- X-Ray Screening Expertise
- Premises surveillance
- Interpersonal Communication
- Strong Multitasking Ability
- CRM
- Behavioral Analysis
- Integrity and honesty
- Threat management
- Public Safety Knowledge
- Baggage inspection
- X-ray machine operation
Education and Training
other
Certification
- Basic X-ray Screening Certification - Transportation Security Administration (TSA).
- Behavior Detection and Analysis Training Certificate - Transportation Security Administration (TSA).
- Screening of Persons by Observational Techniques Certificate – Transportation Security Administration (TSA).
Timeline
Transportation Security Officer
Homeland Security US Department
02.2022 - Current
Aircraft Cabin Cleaner
ERMC Aviation LLC
03.2021 - 11.2021
Airport Security Guard
Global Security
10.2019 - 11.2021
Receptionist
First Choice Plumbing Corp
03.2015 - 04.2016
Loss Prevention Officer
Century 21
01.2010 - 03.2013
High School Diploma -
Richmond Hill High School
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