Grant Golden

• Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
• Boosted policy sales through proactive client outreach and effective marketing strategies.
• Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
• Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
• Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
• Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.

• Followed school and classroom policies, regulations, dress codes, and schedules.
• Worked in team environment to maintain high levels of productivity.
• Helped fellow classmates succeed by tutoring when requested.
• Took extensive notes to document lessons and further solidify learning objectives.
• Completed rigorous readings as directed to support unit learning goals.

• Licensed: Florida Department of Financial Services. Grant C. Golden License# W852930. Issue Date: 4/28/22. Insurance License: Life Including Variable Annuity.
• Maintaining high standards of customer service by building relationships with clients.
• Providing coverage option information to assist clients in protecting assets.
• Explaining advantages, features and disadvantages of various policies to promote sale of plans, and boosting overall sales.
• Attending continuing education courses and workshops to gain additional insurance industry knowledge.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Negotiated contracts with clients and developed relationships with key personnel.
• Generated new leads through networking and attending industry events.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

One of the nations best business colleges, I have enjoyed my time at Coggins College of Business at UNF Jacksonville. I plan to continue to take courses over the next few years and keep furthering my education. Located at One UNF Drive, Jacksonville, FL 32224. If my career takes me out of the area I also enjoy online classes.

During this time have had several part-time jobs while attending college in the last few years. Normal college jobs including Postmates, Bitesquad etc.

I am no longer interested in these part-time style jobs. I am looking for my full-time career and ready to begin today!

• I worked here for several years while in high school and during community college. I was attending SCF - State College of Florida located in Sarasota, FL where I was living with my parents. The business closed about the time I was leaving to go to UNF in Jacksonville.
• I was often left to manage the restaurant on my own and supervised employees on their shift. Side benefit; learned to cook!
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Monitored security and handled incidents calmly.