LaMesha Taylor
Raymond,MS
Summary
Insightful Risk Analyst with demonstrated ability to deliver high-quality risk assessments and solutions swiftly and efficiently. Possess strong analytical, statistical modeling, and financial forecasting skills crucial for navigating complex risk landscapes. Excel in critical thinking, problem-solving, and decision-making, ensuring optimal strategies are implemented for risk mitigation. Committed to leveraging communication and teamwork abilities to foster collaborative environments that drive corporate growth and resilience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Primerica
11.2024 - Current
- Educated clients on various types of life insurance policies available in the market.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Upsold products to policyholders and potential new clients.
- Conducted thorough needs analysis to recommend appropriate life insurance products.
- Created reports on sales activities, customer feedback, and other relevant data.
- Provided death benefits by delivering policy proceeds and reassessing client needs.
- Interviewed prospective clients to obtain data about financial resources and needs.
- Performed administrative tasks such as filing paperwork or updating databases.
- Assisted clients with claims processes, providing guidance and support.
Risk Analyst
Saks Incorporated/ Hudson's Bay
Jackson, MS
07.2017 - Current
- Assisted in restoring account integrity by resolving suspicious purchase disputes.
- Streamlined procedures for initiating and concluding customer accounts.
- Earned recognition from board of supervisors for excellence in preserving strong customer relationships through top-tier service.
- Supported managers in analyzing transaction data.
- Formulated comprehensive strategies aligning short-term targets with long-term risk reduction frameworks.
- Guided staff in implementing proactive approaches to mitigate operational risks.
- Performed accurate data entry using Microsoft Excel and PowerPoint to support operational efficiency.
- Engaged with collections, risk, and fraud teams, collaborating on the implementation of collection strategies.
- Built and harmonized operations reports for team leaders, senior managers, and executives, supervising the automation of reports and data sources to eliminate errors.
Insurance Agent/Customer Service Representative
Farmers Insurance Group
04.2022 - 11.2022
- Collaborated with cross-functional teams such as marketing and project management to conceptualize innovative solutions.
- Maintained high levels of client contentment through responsive support.
- Provided technical troubleshooting solutions for system issues.
- Developed comprehensive insurance policies for customers unable to secure coverage.
- Executed accurate billing and collection processes for policy premiums.
- Communicated itemized billing details effectively to stakeholders.
- Evaluated customer and agent requirements to deliver suitable coverage solutions.
Assistant Store Manager
Pacific Bell
Jackson, MS
07.2008 - 12.2018
- Duties included but not limited to the following:
- Supervised and trained staff;
- Managed employee payroll;
- Reviewed staff performance and offered constructive feedback;
- Collaborated with team leads on setting and achieving team-specific goals;
- Purchased inventory based on current trends, availability of new products and customer interest;
- Displayed merchandise to maximize purchasing appeal;
- Organized sales and product demonstrations;
- Wrote sales and customer reports, made recommendations for improvements; and
- Interacted with customers to resolve complaints or grievances
Education
Information Technology -
American InterContinental University Online
Schaumburg, Illinois04.2024
General Studies -
Raymond High
Raymond, Mississippi05.2008
Nursing -
Hinds Community College
Raymond, MississippiSkills
- Customer Relationship Management
- Telephone Communication
- Client Support Skills
- Data-Driven Trend Analysis
- Fraud Detection Expertise
- Organized Data Input
- Insurance Sales Methodology
- Marketing Strategy Development
- Proficient in Insurance Solutions
- Experienced in Insurance Policy Sales
- Requirements Analysis
- Comprehensive Financial Management
Languages
English
Certification
- Life Producer License-October 2024
Languages
English
Professional
References
References available upon request.
Timeline
Life Insurance Agent
Primerica
11.2024 - Current
Insurance Agent/Customer Service Representative
Farmers Insurance Group
04.2022 - 11.2022
Risk Analyst
Saks Incorporated/ Hudson's Bay
07.2017 - Current
Assistant Store Manager
Pacific Bell
07.2008 - 12.2018
Information Technology -
American InterContinental University Online
General Studies -
Raymond High
Nursing -
Hinds Community College
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