Grant Malone
Olathe
Summary
Detail-oriented professional with strong communication and tenant relations skills. Proven ability to manage property operations and resolve tenant issues effectively.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Uplift Self Storage
Overland Park, KS
08.2025 - Current
- Assisted in managing day-to-day operations of self-storage facility.
- Provided excellent customer service by addressing tenant inquiries and concerns.
- Maintained accurate records of rental agreements and customer accounts.
- Coordinated maintenance requests and ensured timely completion of repairs.
- Supported marketing initiatives to promote available storage units.
Sales Representative
Gearhead Outfitters
Lenexa, KS
11.2024 - 08.2025
- Cultivated strong customer relationships through personalized product recommendations and attentive service.
- Executed daily sales strategies to achieve individual and team targets in a fast-paced retail environment.
- Assisted in inventory management by accurately tracking stock levels and organizing merchandise displays.
- Adapted to changing product lines and seasonal promotions, enhancing overall customer experience and engagement.
Host
Jinya, Ramen Bar
Overland Park, KS
02.2024 - 11.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted servers by communicating special requests and dietary restrictions effectively.
- Collaborated with kitchen staff to ensure timely food delivery and service excellence.
Customer Service Representative
Furniture Mall of Kansas
Olathe, KS
02.2023 - 02.2024
- Resolved customer inquiries, enhancing satisfaction and loyalty through effective communication.
- Processed orders accurately, ensuring timely delivery and fulfillment of customer requests.
- Assisted customers in product selection, providing tailored recommendations based on needs.
- Collaborated with team members to improve service workflows and streamline operations.
Shift Leader
Firehouse Subs
Olathe, KS
10.2021 - 02.2023
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on customer service standards and food preparation techniques.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Enhanced team performance by implementing training programs focused on operational excellence.
- Resolved customer complaints swiftly, improving overall satisfaction and loyalty.
Education
High School Diploma -
Olathe Northwest
Olathe, KSSkills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Leasing and sales
- Tenant issue resolution
- Property management
- Payment collection
- Database management
- Marketing and advertising
- Payment management
- Tenant relations
Timeline
Assistant Property Manager
Uplift Self Storage
08.2025 - Current
Sales Representative
Gearhead Outfitters
11.2024 - 08.2025
Host
Jinya, Ramen Bar
02.2024 - 11.2024
Customer Service Representative
Furniture Mall of Kansas
02.2023 - 02.2024
Shift Leader
Firehouse Subs
10.2021 - 02.2023
High School Diploma -
Olathe Northwest