Grant Massey
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
9
9
years of professional experience
Work History
Business Insurance Consultant
Marsh & McLennan Agency- Mid-Atlantic
02.2023 - Current
- Networked within community to build and nurture successful relationships with new customers.
- Focus in construction client's with existing insurance policies to ensure adequate coverage for construction-related risks.
- Educated clients on loss control measures, leading to lower claim frequencies and improved risk profiles.
- Continuously improved industry knowledge through ongoing professional development opportunities, enabling the provision of informed advice on a wide range of business insurance topics.
- Coordinated with internal departments to facilitate efficient policy issuance processes for new customers.
- Assisted clients in risk assessment and mitigation, resulting in reduced potential financial losses.
Account Manager
Chemstation
10.2020 - Current
- Overseeing multiple large food production accounts: Tyson Foods, TW Garner (Texas Pete), Reser's Fine Foods, Purdue, House of Raeford Farms, Benestar and Carolina Foods
- Experience working directly with Complex, Plant and Sanitation Managers
- Maintaining relationships by performing weekly maintenance on all equipment, delivering product, and performing compliance walkthrough with the FDA and QA
- Managing service reports for all accounts and maintaining desired chemical levels for production and sanitation
- Creating and managing annual, monthly and weekly account usage budgets
- Experience writing Standard Operating Procedures
- Providing safety and handling chemical training for account employees
Short Stop/Infield
Chicago White Sox
06.2015 - 03.2018
- 2015 - Great Falls Voyagers - Great Falls, MT
- 2016 - Kannapolis Intimidator's - Kannapolis, NC
- 2016 - Winston Salem Dash - Winston Salem, NC
- 2017 - Kannapolis Intimidator's - Kannapolis, NC
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC08.2020
Skills
- Cold calling and creating leads
- Networking
- Chemical servicing and account management
- Expertise in chemical prescription and installation
- Excellent communication skills
- Compliance requirements
- Staff development/training
- Licensing Requirements
- Client needs analysis
- Policy analysis
- Insurance Practices
Timeline
Business Insurance Consultant
Marsh & McLennan Agency- Mid-Atlantic
02.2023 - Current
Account Manager
Chemstation
10.2020 - Current
Short Stop/Infield
Chicago White Sox
06.2015 - 03.2018
Bachelor of Science - Psychology
University of North Carolina At Charlotte
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