Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Grant Poston

Washington,DC

Summary

Results-driven front desk associate with a proven track record in case management and document preparation. Skilled in scheduling and conflict resolution, contributing to improved customer satisfaction and streamlined operations.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Bartender

Mission Dupont Circle
Washington, DC
01.2026 - Current
  • Delivered exceptional service to customers through personalized recommendations.
  • Prepared and served diverse cocktails and beverages to enhance guest experience.
  • Processed cash transactions and payments with high efficiency.
  • Greeted customers warmly, ensuring a welcoming atmosphere.

Front Desk Associate

Sixt Rent A Car
Arlington, Virginia
01.2025 - 12.2025
  • Addressed customer concerns promptly, enhancing overall satisfaction and loyalty during rentals.
  • Provided information on rental options and local attractions to enhance customer experience.
  • Answered phone inquiries and efficiently transferred calls to appropriate staff members, improving communication and response time.
  • Processed rental agreements using company software and systems, ensuring accuracy and compliance with company policies.

Education

Bachelor of Arts - Political Science

Howard University
Washington, DC
12-2024

Skills

  • Customer service
  • Conflict resolution
  • Scheduling
  • Calendar coordination
  • Document preparation
  • MS Word
  • MS Excel
  • Google Sheets
  • Contract management
  • Case management

Certification

  • Google Data analytics Certificate

Affiliations

  • Volunteer-So Others Might Eat (SOME) 2024-Present
  • Volo - Flag football and kick ball
  • D.C. Wood Baseball 2024- Present

Timeline

Bartender

Mission Dupont Circle
01.2026 - Current

Front Desk Associate

Sixt Rent A Car
01.2025 - 12.2025

Bachelor of Arts - Political Science

Howard University
Grant Poston