Grant Reynolds
Atlanta,GA
Overview
6
6
years of professional experience
Work History
Supervisor
Staffing Agency
Atlanta, GA
02.2019 - 01.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Coffee Shop Manager
Dunkin Donuts & Baskin Robbins
08.2019 - 12.2019
- Oversaw daily coffee shop operations according to company policies.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Taught staff how to avoid conflicts by anticipating customer needs.
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
- Streamlined inventory management for optimized stock levels and reduced waste.
- Set up daily drawers, verified totals and prepared cash deposits.
- Introduced new menu items based on market trends and customer feedback, driving sales growth.
Pizza Maker
Mellow Mushroom
Atlanta, GA
02.2017 - 05.2019
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
Carpet Cleaner
Stan Xtreme Carpet Cleaning
Atlanta, GA
06.2014 - 07.2016
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
Supervisor
Moving Staffers
Atlanta, GA
04.2015 - 06.2016
Education
Associate In Electronics Engineering Technology - Electronic Engineering
Georgia Perimeter College
Decatur, GA05.2016
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Staff Discipline
- Operations Management
- Policy Enforcement
- Inventory Oversight
- Business Administration
Timeline
Coffee Shop Manager
Dunkin Donuts & Baskin Robbins
08.2019 - 12.2019
Supervisor
Staffing Agency
02.2019 - 01.2020
Pizza Maker
Mellow Mushroom
02.2017 - 05.2019
Supervisor
Moving Staffers
04.2015 - 06.2016
Carpet Cleaner
Stan Xtreme Carpet Cleaning
06.2014 - 07.2016
Associate In Electronics Engineering Technology - Electronic Engineering
Georgia Perimeter College