Organized and dependable professional skilled in managing multiple priorities while fostering team collaboration. Proven expertise in driving business growth, team development, and maintaining a positive work environment. Strong attention to detail and exceptional organizational skills enable effective handling of multiple projects simultaneously.
Overview
29
29
years of professional experience
Work History
Transfer Credit Specialist
University Of Louisiana At Lafayette
Lafayette, LA
09.2023 - Current
Responsible for performing transcript evaluations and determining proper course equivalences in collaboration with the appropriate academic colleges/departments.
Processes and evaluates all college and university transcript (paper and electronic) for transfer students seeking admission to the university.
Reviews and verifies transcripts from national and international institutions as well as verifying the appropriate accreditation status of a transfer institution.
Analyzes individual courses and reviews course descriptions to determine initial equivalency with I: courses, including core curriculum equivalencies.
Determines the nature of credit granted at transfer institutions and converts it to appropriate semester units.
Work with academic departments and advisors to ensure a smooth and accurate transfer process for incoming students.
Assist in Fall/Spring/Summer Graduations.
ASSISTANT DIRECTOR OF COMPLIANCE
ULM
Monroe, LA
08.2021 - Current
Provide for rules education, monitoring compliance systems, monitoring of current policy related to following procedures with recruiting, on-campus visits, financial aid, housing and dining, as it relates to the athletics department.
Completed mandated forms, reports, assessments, and audits for various agencies.
Delivered rules education and monitored compliance systems and policies related to recruiting, on-campus visits, financial aid, housing, and dining for the athletics department.
Oversee the administration of financial aid and scholarships.
Oversee student athletes have completed all requirements at the beginning of each term.
Oversaw completion of all requirements for student-athletes at the beginning of each term.
Prepare and email required Renewal and Non-Renewal documents to all student athletes at the end of each term.
Oversee roster management in the Athletics Department sports programs.
FINANCIAL AID PROCESSOR
ULM
Monroe, LA
12.2014 - 08.2021
Engaged prospective students to clarify financial aid opportunities and facilitate informed decision-making.
Processed, awarded, and reconciled Federal Work Study payroll on a monthly basis.
Administered Federal Work Study and assisted in placing students in available campus jobs.
Processed Return to Title IV, per Federal Regulations, on a weekly basis.
Processed applications for Federal Plus loans to ensure compliance with regulations. and Private loans.
Completed monthly reconciliation of Federal Loans to maintain accurate records. on a monthly basis.
Communicated with prospective students to illustrate available financial aid opportunities.
Represented financial aid office at group meetings with high school students and parents.
Set up, stored and updated customer files, department records and regulatory paperwork.
Managed weekly processing of Return to Title IV in accordance with federal regulations to maintain compliance.
OFFICE ADMINISTRATOR
Dr. John Shepard, D.D.S.
West Monroe, LA
04.2014 - 12.2014
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Filed patient insurance claims and posted payments to ensure accurate financial records.
Coordinated communications, financial processing, registration, and recordkeeping to streamline administrative operations.
Filed patient insurance claims and posted payments once received
Reconciled account files and generated monthly reports to maintain up-to-date financial oversight.
ASSISTANT BRANCH MANAGER/LOAN SPECIALIST
Cross Keys Bank
West Monroe, LA
02.2014 - 04.2014
Trained and developed new team members to meet branch service standards and objectives, enhancing team capability.
Supervised and evaluated staff to improve skills, meet daily objectives, and support career advancement.
Trained and developed new team members in alignment with branch service standards and objectives.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Conducted weekly staff meetings to motivate team, address concerns, plan improvements, and assess progress toward goals.
Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
Conducted monthly teller cash drawer audits.
MEMBER SERVICE REPRESENTATIVE/SR LOAN ASSOCIATE
Baxter Credit Union
Cleveland, MS
02.1998 - 01.2008
Educated Members on new bank products and services, enhancing their understanding and engagement.
Responded to Member inquiries via calls and emails, providing clear information about products and services.
Trained new personnel on company operations, policies, and services to ensure effective onboarding.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cross-trained and provided backup support for organizational leadership.
Conducted monthly teller and Branch Vault audits.
Balanced ATM funds daily to ensure proper cash levels.