GRANT ROSCOE
Marble Falls,TX
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
Work History
Host
Uncle Julio's Hacienda Colorado
Wheat Ridge, USA
10.2023 - Current
- Greeted guests and took reservations by phone and in-person, providing helpful and accurate responses to inquires.
- Moved and arranged tables, chairs and settings to organize seating for groups as needed.
- Coordinated efforts to waitstaff to balance workload and optimize station rotations.
- Assisted other areas within the restaurant as needed. Always willing to lend a helping hand.
Host/Server
Gastamo Group
Arvada, CO
04.2024 - 06.2025
- Assisted servers by delivering food and beverages promptly to tables.
- Greeted guests warmly upon arrival, ensuring a positive first impression.
- Trained new hosts on customer service protocols and operational procedures.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Provided prompt and friendly service to enhance guest dining experience.
- Managed food and drink orders using point-of-sale system efficiently.
- Collaborated with kitchen staff to ensure timely order delivery.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
Camp Counselor
Pedal Heads
Broomfield, USA
06.2023 - 08.2023
- Implemented daily lesson plans and activities, modifying as necessary to meet the needs of my individual students.
- Maintained and oversaw the proper use of camp facilities and equipment.
- Responded swiftly to emergency situations, assessed injuries and administered first-aid.
- Communicated with parents, managers and co-workers to provide a top notch experience for each camper.
Education
Business - Business Management
Texas Tech University
Lubbock, TX05-2029
High School Diploma -
Ralston Valley High School
Arvada, CO05-2025
Skills
- Customer service
- Project management
- Team collaboration
- Event coordination
- Conflict resolution
- Communication skills
- Cash handling
- Time management
- Group reservations management
- Server support
- Verbal and written communication
- Online reservations
- Guest relations
Timeline
Host/Server
Gastamo Group
04.2024 - 06.2025
Host
Uncle Julio's Hacienda Colorado
10.2023 - Current
Camp Counselor
Pedal Heads
06.2023 - 08.2023
Business - Business Management
Texas Tech University
High School Diploma -
Ralston Valley High School