Summary
Overview
Work History
Education
Skills
Timeline
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Grant Shumate

Winston-Salem,NC

Summary

Proven Account Manager with a background in sales, showcasing expertise in connecting with diverse clients, exceeding sales targets, and fostering community engagement. Extremely coachable individual, leveraging feedback to continuously enhance performance and drive results. Adept at designing and executing dynamic marketing strategies in current role at Vela Agency. Possess a unique blend of client relationship management, strategic planning, and project execution skills. Eager to leverage this experience for a sales position in the roofing industry, bringing a track record of driving revenue, building lasting partnerships, and contributing to team success.

Overview

5
5
years of professional experience

Work History

Account Manager

Vela Agency
01.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Negotiated contract renewals with existing clients while identifying opportunities for upselling additional services or products.

Head Coach

Orangetheory Fitness
07.2022 - 01.2023
  • Boosted overall gym membership sales through expert sales training and knowledge.
  • Steered a team of passionate fitness professionals to inspire and guide our members on transformative journeys.
  • Cultivated positive relationships with participants by interacting with group during fitness classes and outside classes.
  • Assisted with gym marketing efforts to attract new members and expand the facility''s reach within the community.

Fitness Consultant

Orangetheory Fitness
03.2022 - 07.2022
  • Improved client fitness levels by designing and implementing personalized exercise plan recommendations.
  • Enhanced gym membership retention through excellent customer service and follow-up consultations.
  • Conducted comprehensive fitness assessments to identify client goals and develop tailored workout plans.
  • Collaborated with other fitness professionals to create a supportive environment for clients, promoting overall wellbeing.

Fitness Coach

Orangetheory Fitness
01.2021 - 03.2022
  • Increased gym revenue by promoting and selling personal training packages to new and existing clients.
  • Boosted overall gym membership retention rates through consistent follow-up and exceptional client support.
  • Delivered high-quality group fitness classes, ensuring a safe and enjoyable experience for all participants.
  • Enhanced client motivation by setting achievable goals and providing regular progress updates throughout their programs.

Senior Sales Associate

Orangetheory Fitness
08.2019 - 12.2020
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Implemented effective marketing strategies for increased product exposure and customer engagement.
  • Exceeded sales targets consistently through persuasive product presentations and demonstrations.
  • Trained sales associates on best practices in selling techniques, product knowledge, and relationship building.

Sales Associate

Orangetheory Fitness
03.2019 - 08.2019
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Managed at least 40 incoming and outgoing calls per day to customers.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.

Education

High School Diploma -

North Davidson High School
Lexington, NC
2013

Skills

  • Sales Expertise
  • Goal-Oriented
  • Overcoming Objections
  • Needs Analysis
  • Client Relationship Management
  • Brand Management
  • Contract Negotiation
  • Relationship Building
  • Telephone Manner
  • Public Speaking

Timeline

Account Manager

Vela Agency
01.2023 - Current

Head Coach

Orangetheory Fitness
07.2022 - 01.2023

Fitness Consultant

Orangetheory Fitness
03.2022 - 07.2022

Fitness Coach

Orangetheory Fitness
01.2021 - 03.2022

Senior Sales Associate

Orangetheory Fitness
08.2019 - 12.2020

Sales Associate

Orangetheory Fitness
03.2019 - 08.2019

High School Diploma -

North Davidson High School

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Grant Shumate