GRANT SHURLEY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Nearly 2 years in management experience.
Overview
5
5
years of professional experience
Work History
Store Manager, Assistant Manager
Fit2Run, The Runner's Superstore
11.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Sales Associate and Keyholder
Fleet Feet
12.2019 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Camp Counselor
CMS Dance Company
06.2018 - 12.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
Bachelor of Arts - Electronic Music Production and Sound Design
Berklee College of Music
Online05.2026
Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL06.2022
Skills
- Project Management
- Staff Management
- Customer Service
- Manage Budgets
- Staff Supervision
- Sales and Marketing
- Strategic Planning
- Employee Scheduling
- Performance Monitoring and Evaluation
- Financial Forecasting
- Microsoft Excel
Additional Information
- MVP, Team Captain, Coaches Award and Will to Win Awards- Wiregrass Ranch Cross Country/ Track & Field.
Timeline
Store Manager, Assistant Manager
Fit2Run, The Runner's Superstore
11.2021 - Current
Sales Associate and Keyholder
Fleet Feet
12.2019 - 11.2021
Camp Counselor
CMS Dance Company
06.2018 - 12.2019
Bachelor of Arts - Electronic Music Production and Sound Design
Berklee College of Music
Diploma -
Wiregrass Ranch High School
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