Grant Wells
Seaford,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to delivering exceptional customer experiences. Demonstrated success as a top Sales producer.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Accounts Representative
Allstate
Seaford, NY
04.2019 - Current
- Reviewed customer accounts and prepared financial reports to analyze trends.
- Ranked top sales agent generating $2 million in premiums
- Identified areas where existing policies could be improved upon or updated.
- Cultivated strong relationships with customers, resulting in a referral-based business
- Provided customer service support to address inquiries regarding billing issues.
- Utilized consultative approach to gain trust and confidence of customers.
- Sustained elevated level of customer satisfaction while striving to exceed sales and profitability.
- Generated appointments and quotes through proactive outbound prospecting and lead activity management.
Life Insurance Sales Agent
New York Life Insurance Co
Melville, NY
02.2017 - 04.2019
- Negotiated with prospective customers to close deals for life insurance policies.
- Conducted regular reviews of existing policies, identified gaps in coverage, and offered solutions.
- Assisted clients in completing applications and other paperwork related to policy purchases or changes.
- Maintained knowledge of industry trends, regulations and best practices in order to provide accurate advice.
- Attended conferences, seminars, networking events and webinars to build relationships with potential customers.
- Advised clients on how they can maximize returns from their investments in life insurance policies.
- Prepared presentations that highlighted the advantages of investing in life insurance plans.
Store Manager
TMobile
Syosset, NY
08.2014 - 01.2017
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Trained and mentored associates to teach daily tasks and procedures.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
Sales Representative
T Mobileretailer
East Meadow, NY
05.2012 - 08.2014
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Provided technical support for customers using the company's products or services.
- Identified opportunities for cross-selling additional products and services.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NY09-2011
High School Diploma -
MacArthur High School
Levittown, NY06-2009
Skills
- Goal-Oriented
- Account Management
- Communication and negotiations
- Sales proposal creation
- Sales expertise
- CRM proficiency
- Customer Engagement
Certification
- P&C Licensed
- Life insurance licensed
Languages
Spanish
Limited
Affiliations
Played college football while attending community college.
Team captain of my High school football team.
3 year Varsity letterman
Accomplishments
- Received Allstate's "commitment to excellence" award
- Achieved "Summit" with New York Life for achievement in newly bound life insurance policies
- Graduated High School with an advanced regents diploma
- Named to Nassau County's "All conference" football team
References
References available upon request.
Timeline
Accounts Representative
Allstate
04.2019 - Current
Life Insurance Sales Agent
New York Life Insurance Co
02.2017 - 04.2019
Store Manager
TMobile
08.2014 - 01.2017
Sales Representative
T Mobileretailer
05.2012 - 08.2014
Associate of Arts - Liberal Arts
Nassau Community College
High School Diploma -
MacArthur High School
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