Grant Whitley
Cincinnati,OH
Summary
Dedicated to learning, growing, and succeeding in my journey to become a well versed service technician. Excellent track record of resolving issues, troubleshooting and repairing equipment , and driving overall operational improvements. Recognized on a regular basis for outstanding performance and contributions to the quality of parts delivered.
Overview
10
10
years of professional experience
Work History
Field Service Engineer
United Grinding
Miamisburg, OH
01.2022 - Current
- Diagnosed and resolved mechanical and electrical failures across the country on Studer grinding machines to minimize downtime for customers.
- Maintained accurate records of service activities and inventory levels using company-specific software tools.
- Trained new technicians on best practices for servicing grinding equipment and customer interaction protocols.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
Equipment Service Technician
Honda of America Engine Plant
Anna, OH, USA
09.2019 - 01.2022
- Extensive knowledge of Studer grinding machines Mori Sieki CNC machines and Fanuc robots, with two years of experience in performing preventative maintenance, troubleshooting and repair.
- Used operational manuals, schematics, maintenance records, and forums to gain troubleshooting insight for complex issues.
- Improved operations, and provided detailed documentation of services and repairs.
Janitor
Procter & Gamble Co
Lima, OH, USA
02.2019 - 08.2019
- Stripped and refinished walkways and floors to keep the condition and appearance in good shape.
- Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures.
- Thoroughly sanitized, cleaned, and scrubbed the restroom fixtures and surfaces.
Golf Cart Attendant
The Colonial Golfers Club
Harrod, OH, USA
03.2016 - 10.2018
- Stocked pencils, tees, scorecards, and towels in golf carts, performed minor maintenance on broken golf carts and battery chargers.
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
- Provided excellent and professional service to ensure guest satisfaction.
Education
Associate of Applied Science - Robotics and Automation
University of Northwestern Ohio
Lima, OH05.2020
High School Diploma -
Allen East High School
Harrod, OH05.2018
Skills
- Customer service
- Team building
- Regulatory compliance
- Operational improvement
- Process improvement
- Communications
- OSHA guidelines
- Safety standards
- Problem resolution
- Project organization
- Business operations
Accomplishments
* Received multiple awards while at United Grinding from management, including the rising star award in 2024. As well as the business impact award in 2026.
* Anna Engine Plant Best Quality Award for my work, research, and installation of a chip detecting cylinder
Timeline
Field Service Engineer
United Grinding
01.2022 - Current
Equipment Service Technician
Honda of America Engine Plant
09.2019 - 01.2022
Janitor
Procter & Gamble Co
02.2019 - 08.2019
Golf Cart Attendant
The Colonial Golfers Club
03.2016 - 10.2018
Associate of Applied Science - Robotics and Automation
University of Northwestern Ohio
High School Diploma -
Allen East High School