Grant Lee Zelenick Jr
Summary
Experienced with route planning, driver coordination, and communication. Utilizes effective problem-solving techniques to manage and resolve logistical challenges. Strong understanding of regulatory compliance, ensuring operational efficiency and safety.
Overview
13
13
years of post-secondary education
32
32
years of professional experience
Work History
Dispatcher
Medcare Equipment Company
Greensburg
05.2026 - Current
- Coordinated daily dispatch operations for service technicians across multiple regions.
- Managed communication between customers and field teams to ensure timely service delivery.
- Scheduled appointments based on technician availability and customer needs.
Driver
Carvana
New Stanton
02.2026 - 05.2026
- Delivered vehicles efficiently to customers across designated routes.
- Inspected vehicles for safety and operational readiness before each trip.
- Maintained accurate logs of mileage, fuel usage, and delivery times.
Dispatcher
Comcast
02.2017 - 01.2026
- Scheduled and organized routes for technicians daily, managing workloads of 6 to 60 assignments.
- Coordinated daily dispatch operations to optimize customer experience and response times.
- Developed dispatch performance reports, pinpointing areas for process improvement.
- Coordinated daily dispatch operations, enhancing customer experience and reducing response times.
Dispatch Supervisor
ATMT
02.2016 - 01.2017
- Oversaw 15-25 drivers during 12-14 hour shifts in 4 days on, 4 days off rotation.
- Duties included but not limited to routing assignments, phone communication, computer mapping software and recording mileage.
- Overseeing 15-25 drivers 12-14 hours a day 4 days on 4 days off rotation.
- Duties included but not limited to routing assignments, phone communication, computer mapping software and recording mileage.
CSR/Truck Washer
Penske
09.2011 - 01.2016
- Managed daily operations of customer support team to uphold company policies and improve service quality.
- Assisted customers with inquiries and resolved issues in a timely manner.
- Managed customer accounts and updated information in the database.
- Provided product knowledge and service information to enhance customer experience.
- Inspected and documented details of trucks and hiker vehicles to ensure compliance with safety standards.
Delivery Helper
Levin Furniture
03.2009 - 08.2011
- Coordinated loading and unloading of furniture to maintain delivery schedules.
- Assisted with deliveries of furniture to homes and businesses. Set up the furniture and inspected the merchandise to check for damage.
- Implemented safe handling procedures during transport to minimize product damage.
Delivery Driver/Warehouse Supervisor
Gulf Atlantic Vending
07.2004 - 02.2009
- Delivered supplies to vendors and collected customer payments.
- Received and inventoried various products from distributors in the warehouse.
- Managed daily operations of the business.
- Received the several different products from the distributors as well as inventoried while in the warehouse.
- On down time I would wash and detail the vehicles.
Shipping Supervisor
Xerox
07.2000 - 06.2004
- Supervised shipping activities to verify accuracy, completeness, and condition of shipments.
- Tracked inventory and maintained records of incoming and outgoing shipments while preparing items for dispatch.
- Managed warehouse operations and distribution processes to ensure efficient flow of goods.
Forklift Operator
Sony
11.1994 - 07.2000
- Operated forklifts to transport materials within the production facility.
- Loaded and unloaded television screens onto and off of the forklift, ensuring safe transport and delivery.
- Conducted safety inspections on equipment before each shift.
- Collaborated with team members to maintain efficient workflow in warehouse operations.
- Compared bills of lading to verify shipment accuracy and address discrepancies.
Education
High School - General Studies
California Area High School
Coal Center, PA 09.1981 - 06.1994
Skills
- Dispatching, Customer service, Logistics and Route Optimization
- Route optimization
- Route planning
- Dispatch performance metrics
- Scheduling management
Timeline
Dispatcher
Medcare Equipment Company
05.2026 - Current
Driver
Carvana
02.2026 - 05.2026
Dispatcher
Comcast
02.2017 - 01.2026
Dispatch Supervisor
ATMT
02.2016 - 01.2017
CSR/Truck Washer
Penske
09.2011 - 01.2016
Delivery Helper
Levin Furniture
03.2009 - 08.2011
Delivery Driver/Warehouse Supervisor
Gulf Atlantic Vending
07.2004 - 02.2009
Shipping Supervisor
Xerox
07.2000 - 06.2004
Forklift Operator
Sony
11.1994 - 07.2000
High School - General Studies
California Area High School
09.1981 - 06.1994