Gray Takacs
Charlotte,NC
Summary
Attractions Supervisor recognized for productivity and efficient task completion. has lead two of the most popular attractions at their respected park. Possess specialized skills in operational management, team leadership, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Attractions Supervisor
Carowinds
Charlotte, NC
04.2024 - 08.2024
- Ensured safe and efficient operations at the attractions I was head of.
- I wrote rotations and ensured that all associates rotated on time.
- Communicated with upper leadership regarding staffing, efficiency, training plans, timely opening, and maintenance issues.
- Ensured that all employees followed company policies and procedures within the attractions area.
- Resolved guest complaints promptly and professionally.
- Provided customer service support to guests visiting the attractions area.
- Provided guidance and mentorship to junior staff members within the attractions team.
- Provided feedback to all associates about performance, and ensured they conducted themselves safely and professionally.
Attractions Attendant
Carowinds
Charlotte, NC
03.2021 - 08.2023
- Greeted guests and provided information regarding the attractions.
- Performed daily maintenance tasks such as sweeping, mopping, and trash removal from rides and walkways.
- Adhered strictly to safety regulations set forth by the attraction park.
- Followed all guidelines related to customer service standards while interacting with guests.
- Communicated with the management team regarding any issues or incidents that may occur during shift hours.
Education
Bachelor of Science - Resort And Attraction Management, Minor in Finance
Bowling Green State University
Bowling Green, OH05-2027
Skills
- Staff training and development
- Professionalism
- Problem-solving abilities
- Team leadership
- Time management abilities
- Communication
- Customer service
- Coaching and mentoring
Timeline
Attractions Supervisor
Carowinds
04.2024 - 08.2024
Attractions Attendant
Carowinds
03.2021 - 08.2023
Bachelor of Science - Resort And Attraction Management, Minor in Finance
Bowling Green State University
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