Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Grayson Carter

Silverdale

Summary

Dynamic team leader with a proven track record through all jobs listed, excelling in conflict resolution and workflow management. Recognized for enhancing team collaboration and boosting morale while ensuring quality control. Adept at coaching and mentoring, fostering a positive work environment that drives exceptional customer service and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead

Qdoba
05.2025 - 07.2025
  • Assisted in coordinating team meetings to enhance communication and collaboration.
  • Supported project planning by organizing tasks and timelines for team members.
  • Learned operational processes to provide effective support during project execution.
  • Contributed to problem-solving discussions, offering insights and suggestions for improvements.
  • Adapted quickly to new tools and systems, ensuring smooth workflow transitions.
  • Collaborated with team members to maintain a positive work environment and boost morale.

Crew Member

Jack in the Box
12.2024 - 05.2025
  • Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
  • Collaborated with team members to maintain cleanliness and organization of workplace areas.
  • Operated point-of-sale systems accurately, handling cash transactions efficiently.
  • Assisted in food preparation, adhering to safety and quality standards.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Participated in training sessions to enhance product knowledge and service skills.

Shift Supervisor

MOD Pizza
04.2022 - 12.2024
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Coordinated team schedules, optimizing workflow and minimizing downtime.
  • Trained new employees on operational procedures and company policies.
  • Monitored inventory levels, facilitating timely restocking of supplies.
  • Ensured compliance with health and safety regulations during shift operations.
  • Assisted in resolving customer inquiries, enhancing service satisfaction rates.

Barista

Starbucks
08.2021 - 04.2022
  • Prepared high-quality espresso beverages and specialty drinks to ensure customer satisfaction.
  • Trained and mentored new baristas on equipment operation and beverage preparation techniques.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Collaborated with team members to efficiently manage busy service periods and optimize workflow.
  • Provided exceptional customer service by greeting with a friendly demeanor and addressing their needs properly.
  • Handled cash transactions accurately while following company policies.

Crew Member

McDonald's
07.2020 - 08.2021
  • Adapted quickly to changing priorities, maintaining productivity during peak hours.
  • Monitored inventory levels, communicating needs to ensure proper stock availability.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.

Education

General Studies

South Kitsap High School
Port Orchard, WA
06-2022

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Quality control
  • Workplace safety
  • Complaint resolution
  • Diversity and inclusion
  • Workflow management

Accomplishments

  • Achieved four years of honor roll by completing modules and course work with accuracy and efficiency.
  • Supervised my group of peers for two years while ensuring they were accurately representing their work, satisfied with their outcome, and enforcing constructive criticism and discipline.
  • Collaborated with a team of ten members in the development of a daily informative video program.

Certification

  • Food Handlers Permit
  • MAST Class 13 Permit

References

~Aidan Boss- 360-602-5112

~Taleah Ives- 360-674-9142

~Bianca Nephew- 808-294-0018

Timeline

Team Lead

Qdoba
05.2025 - 07.2025

Crew Member

Jack in the Box
12.2024 - 05.2025

Shift Supervisor

MOD Pizza
04.2022 - 12.2024

Barista

Starbucks
08.2021 - 04.2022

Crew Member

McDonald's
07.2020 - 08.2021

General Studies

South Kitsap High School

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Grayson Carter