Grayson Cooksey

Chick-fil-A

07.2021 - 08.2023

Increased team productivity by implementing streamlined processes and effective communication strategies.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Controlled costs to keep business operating within budget and increase profits.
Improved safety procedures to create safe working conditions for workers.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.