Motivated candidate with transferable skills in technical support and analytical thinking from studies in Psychology and Criminology. Manages tasks efficiently while providing user support and collaborating on technology integration. Prepared to contribute to roles focused on technology in criminal justice.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Information Technology Intern
South Conway County School District
Morrilton, AR
06.2024 - 08.2025
Assisted in troubleshooting hardware and software issues, enhancing user support experience.
Provided technical support for classroom technology, improving instructional delivery.
Managed inventory of IT supplies and equipment, ensuring availability for staff needs.
Conducted routine maintenance on computer systems, improving operational efficiency.
Installed and configured software and hardware.
Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
Provided exceptional support during peak times by effectively prioritizing and managing multiple tasks simultaneously, ensuring timely completion of all assignments.
Trained new team members on IT best practices and company-specific processes, fostering a collaborative work environment.
Collaborated with other interns on building data closets to meet program requirements and demonstrate skills development.