Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grayson Wittman

365 Huffmantown Rd,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Maintenance Tech position. Ready to learn while also helping with hard work. Experience with management, sales with great customer service, expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.

Overview

7
7
years of professional experience

Work History

Manager

Menards
05.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within their organization.

Sales Associate

Menards
11.2020 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Menards
08.2018 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.

Courtesy Clerk

Korger
01.2017 - 07.2018
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Collaborated with team members to maintain a well-organized and efficient work area.

Education

High School Diploma -

Licking Heights High School
Pataskala, OH
06.2019

Skills

  • Time Management
  • Verbal and written communication
  • Strategic Planning
  • Project Management
  • Sales Techniques
  • Staff Development
  • Schedule Preparation
  • Sales management
  • Workforce Management
  • Product Management
  • Computer Skills
  • Decision-Making
  • Goal Setting
  • Scheduling and Coordinating
  • Knowledge in Building Materials, Hardware, Electrical, Millwork, Cabinets, Grocery, Plumbing & Flooring

Timeline

Manager

Menards
05.2022 - Current

Sales Associate

Menards
11.2020 - 03.2022

Sales Associate

Menards
08.2018 - 09.2021

Courtesy Clerk

Korger
01.2017 - 07.2018

High School Diploma -

Licking Heights High School

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Grayson Wittman