GRAZIA CIACCA

• Scheduled patients' appointments with appropriate healthcare provider, verified insurance and demographic information
• Acted as first point of contact; answered phone calls and emails
• Filled and logged copayments,insurance verifications, charted,and collected patient information,and data entry (Excel)
• Took patient x-rays and maintained cleanliness and organization of medical rooms, equipment,and supplies.

• Organized material to research and complete writing tasks.
• Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
• Engaged with key opinion leaders and clinical trial investigators to author publications.
• Posted regularly on blog and clinic's social media outlets to increase retention, acquisition rates and levels of engagement with blog.

• Managed the Outpatient Rehabilitation Room
• Performed various treatments: manual,TENS (electro stimulation therapy),magneto-therapy,osteopathic manipulations
• Planned and carried out individual programs of physical therapy treatment to improve,maintain and restore physical function,alleviate pain,and prevent physical dysfunction in patients.

•Advertised study positions on social media, to rapidly achieve number of study participants in a blinded, randomized trial.

• Aided in data collection and entry.
• Observed and studied intervention techniques used in clinical trial for use in my own master's thesis.
• Participated as patient in clinical trial investigating sensorimotor effects of direct peripheral nerve stimulation protocols, later published in European Journal of Pain.

•Performed statistical, qualitative, and quantitative analysis.