Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Graziele lima

Framingham,MA

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.

Overview

6
6
years of professional experience

Work History

Representative Seller

Metro by T-Mobile
Milford, MA
06.2024 - 09.2024
  • Provided customer service by answering product and service related questions.
  • Seller
  • Processed payments using point of sale system software.

Cashier Assistant

Meat Market
Milford, MA
12.2023 - 06.2024
  • Greeted customers and provided assistance in locating items.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Resolved customer complaints regarding sales and service.
  • Assisted with pricing merchandise for sale in store.

Assistant Administrator

AUTOGLASS
Vila Velha, ES
01.2019 - 04.2024
  • Providing service to critical customers, analysing cases for decision, providing customers suport.
  • Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.

Education

Associate of Technology - Logistics And Materials Management

SENAI
Brazil
06-2018

High School Diploma -

Assisolina Assis Andrade
Brazil
12-2017

Skills

  • Customer Support
  • Technical Troubleshooting
  • Sales Reporting
  • Records Management
  • Needs analysis
  • Paperwork Processing

Languages

English
Professional
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Representative Seller

Metro by T-Mobile
06.2024 - 09.2024

Cashier Assistant

Meat Market
12.2023 - 06.2024

Assistant Administrator

AUTOGLASS
01.2019 - 04.2024

Associate of Technology - Logistics And Materials Management

SENAI

High School Diploma -

Assisolina Assis Andrade

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Graziele lima