Grecia Can Mondragon
Southport,NC
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Income Maintenance Caseworker II F&C Medicaid
Brunswick County Department Of Social Services
05.2025 - Current
- Assisted clients in completing applications for income maintenance programs.
- Provided information on eligibility requirements and program benefits to applicants.
- Maintained accurate case records using electronic management systems.
- Collaborated with team members to streamline application processing procedures.
- Conducted follow-ups with clients to ensure timely submission of required documentation.
Manager
The Break Restaurant
02.2023 - Current
- Managed daily operations to ensure efficient workflow and adherence to company policies.
- Trained new team members on operational procedures and safety protocols.
- Coordinated scheduling and resource allocation for optimal productivity.
- Implemented process improvements that enhanced team efficiency and service quality.
- Assisted in maintaining compliance with health and safety regulations in the workplace.
Education
Bachelor of Science - Biomedical Engineering
Autonomous University of Querétaro
Queretaro, MX12-2019
Skills
- Customer service
- Schedule management
- Verbal and written communication
- Eligibility determination
- FLUENT IN Spanish & English - Written & Oral
- Teamwork
- Problem-solving
Accomplishments
- Supervised team of 8 staff members.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Income Maintenance Caseworker II F&C Medicaid
Brunswick County Department Of Social Services
05.2025 - Current
Manager
The Break Restaurant
02.2023 - Current
Bachelor of Science - Biomedical Engineering
Autonomous University of Querétaro
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