Grecia Garcia
Brownsville,TX
Summary
To obtain a position within an organization that will allow me to utilize my professional and intrapersonal skills by way of positive contribution and to be resourceful, innovative and flexible.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Assistant
SOUTHWEST KEY PROGRAMS
Brownsville, TX
04.2021 - Current
- Assist with administrative duties such as answer and direct phone calls, receive visitors, screen incoming mail/packages
- Utilize customer service skills to assist employees with questions regarding payroll and timekeeping
- Operate Ariett for Expenses of Program Purchase Cards; gather receipts and receiving forms when needed to close out charges on Purchase Cards
- Invoicing: Process invoices for vendors daily and ensure that payments are made promptly
- Purchasing: Assist with ordering for all departments and ensuring that each department receives their orders in a timely manner
- Continuously work with buyers to ensure special projects and orders are being completed
- Create travel forms for Employees that assist with reunifications of unaccompanied children or assist other programs
Assistant Shift Leader/Inventory Coordinator
SOUTHWEST KEY PROGRAMS
Brownsville, TX
04.2013 - 04.2021
- Conduct intake service that include completing necessary paperwork, providing youth with an overview of program services
- Ensure to coordinate and supervise the daily programming of shift and ensure ratio is always met
- Initiate and complete orders for clothing and hygienic items to provide for minors
- Maintain inventory of items purchased for minors and monitor expenses for clothing
- Work alongside with vendors to ensure minor's needs for clothing and hygiene needs were met
Case Aide
SOUTHWEST KEY PROGRAMS
Brownsville, TX
- Ensure that youth are properly enrolled into the program's internal intake system
- Conduct initial intake interviews of youth to include gathering familial and sponsor information and verify the information received by youth
- Document all actions taken and contact youth in the form of progress notes
- Assist case management department with filing, closing and with the overall maintenance of records or case files of youth
Teacher Aide/Youth Care Worker
SOUTHWEST KEY PROGRAMS
Brownsville, TX
- Develop Individualized Educational Plans to report and document student's developmental progress
- Meet departmental and program deadlines to ensure contractual compliance with reporting requirements
- Assist with the development of the Educational Domain Service Plan as required by funding source
- Responsible for curriculum implementation which facilitates instruction appropriate for students with a variety of backgrounds
Teacher Aide
NINOS INC. HEAD START
San Benito, TX
08.2012 - 04.2013
- Supervise and ensure the safety and well-being of the children at all times
- Follow the daily schedule provided by the teacher
- Assist in preparing and setting up activities for children
- Assist in keeping the classroom and children areas clean and organized
- Aim to develop professionally to continually improve the ability to support children's learning effectively
Customer Service Manager
U.S. SHELL, INC.
San Benito, TX
06.2006 - 06.2012
- Ensure exceptional customer satisfaction with accuracy and professionalism while processing customer orders
- Assist in the resolution of customer complaints, returns and exchanges
- Answer telephone and direct customers to appropriate departments
- Supervise a small office crew and work with upper management
Art & Marketing Sales Director
U.S. SHELL, INC.
San Benito, TX
- Strategize ideas to generate revenue in difficult economy
- Develop professional presentations to introduce products to potential buyers
- Make purchase orders for a variety of products
- Develop plans and strategies to maintain a long-term financial goal
- Work with Chain Stores such as Walmart, Michael's, Hobby Lobby, T.J
- Maxx, Home Goods
- Assist with trade shows to meet with vendors and buyers in different areas
Education
Texas State Technical College
Harlingen, TX03.2025
University of Texas at Brownsville
Brownsville, TX01.2011
High School Diploma -
Hanna High School
Brownsville, TX01.2006
Skills
- Case management
- Document management
- Data entry
- Regulatory compliance
- Inventory management
- Customer service
- Effective communication
- Time management
- Records management
- Crisis prevention
- Multitasking capacity
- Payroll administration
- Administrative support
- Customer and client relations
- Computer proficiency
- Clerical support
- Invoice processing
- Spreadsheet management
- Records administration
- Purchase orders organization
- Employee timesheet processing
- Database administration
- Account reconciliation
- Payroll and budgeting
- Expense reporting
Certification
- Nonviolent Crisis Intervention Training Certificate - Crisis Prevention Institute.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Heart Association.
- Trauma-Informed Care Training Certificate – Multiple Accrediting Organizations.
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
SOUTHWEST KEY PROGRAMS
04.2021 - Current
Assistant Shift Leader/Inventory Coordinator
SOUTHWEST KEY PROGRAMS
04.2013 - 04.2021
Teacher Aide
NINOS INC. HEAD START
08.2012 - 04.2013
Customer Service Manager
U.S. SHELL, INC.
06.2006 - 06.2012
University of Texas at Brownsville
High School Diploma -
Hanna High School
Case Aide
SOUTHWEST KEY PROGRAMS
Teacher Aide/Youth Care Worker
SOUTHWEST KEY PROGRAMS
Art & Marketing Sales Director
U.S. SHELL, INC.
Texas State Technical College