Bilingual customer service representative with a strong ability to resolve complaints and enhance customer satisfaction. Committed to training and developing team members to ensure high service standards.
Work History
Customer Service Representative
1 Year 4 Months
Pizza Hut | 06.2025 - Current
Resolved customer complaints efficiently, ensuring a positive dining experience.
Assisted customers with menu selections and order placement to enhance satisfaction.
Processed transactions accurately using point-of-sale systems to maintain operational flow.
Collaborated with team members to ensure timely food preparation and delivery.
Trained new employees on customer service standards and operational procedures.
Education
Associate of Arts - Business
San Jacinto College | Pasadena, TX | 05-2028
3.6 GPA
High School Diploma
Pasadena Memorial High School | 4410 Crenshaw Road, Pasadena, Texas 77504 | 05-2025