Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Haley Green

Powell,TN

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments; specializing in working with a diverse population and military personnel. Skilled in customer service, processing transactions, arranging merchandise, receiving incoming shipments, troubleshooting machinery, and logging proper warehouse documentation. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Store Associate

Defense Commissary Agency, DECA
11.2020 - 08.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Logged reports, expenses, receipts, and sales in company database.
  • Verified incoming shipments against receiving documents while noting and reporting discrepancies, damages or quality concerns.
  • Knowledge of operating radio-frequency hand-held terminals to gather data necessary to update and adjust inventory.
  • Performed a variety of Store Associate duties including but not limited to, cashiering, maintaining a fresh stock of fruits and vegetables in the Produce Department, organizing and implementing planograms as a Detailed Computer Assisted Ordering Technician, receiving, handling and inspecting vendors product while maintaining invoices as a Warehouse Associate, and directing current and compliant financial records while informing and supporting business leaders through consistent communication and administrative support duties as a Detailed Commissary Support Clerk.

Team Leader, Cashier, Drive Thru, Cook

Arby's
06.2017 - 10.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Maintained accurate records of transactions following company procedures.

Education

No Degree - General Studies

Shawnee State University
Portsmouth, OH
05.2020

High School Diploma -

Wheelersburg High School
Wheelersburg, OH
05.2019

Skills

  • Team Leadership
  • Positive Customer Engagement
  • Organization
  • Strong Communication and Interpersonal Skills
  • Computer Proficiency and Microsoft Office
  • Customer Assistance
  • POS Systems
  • End Cap Placement
  • Merchandise Receiving and Handling
  • Inventory Control

Accomplishments

    Awarded as The Twentynine Palms MCAGCC Commissary's Customer Service Ambassador- recognized as a highly motivated, upbeat individual who works well with a team and individually when interacting with customers.

Timeline

Store Associate

Defense Commissary Agency, DECA
11.2020 - 08.2023

Team Leader, Cashier, Drive Thru, Cook

Arby's
06.2017 - 10.2020

No Degree - General Studies

Shawnee State University

High School Diploma -

Wheelersburg High School

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Haley Green