Dynamic leader with proven expertise in sales strategy and partnership development. Skilled in team collaboration and client engagement, driving impactful fan experiences and community outreach initiatives.
Overview
9
9
years of professional experience
Work History
Sr. Director of Premium Sales & Consumer Sales
Pacers Sports & Entertainment
Indianapolis, Indiana
07.2024 - 08.2025
Led strategic planning initiatives for fan engagement and community outreach programs.
Developed partnerships with local businesses to enhance event experiences and sponsorships.
Oversaw operations for major sporting events, ensuring smooth execution and coordination.
Collaborated with marketing teams to create promotional campaigns for upcoming events.
Managed budget allocations for various projects, ensuring efficient resource utilization.
Director of Consumer Sales
Pacers Sports & Entertainment
Indianapolis, Indiana
12.2021 - 12.2024
Developed sales strategies to enhance customer engagement and drive revenue growth.
Collaborated with marketing to create effective promotional campaigns and materials.
Analyzed consumer trends to optimize product offerings and pricing strategies.
Trained and mentored sales team on best practices for customer interaction.
Managed customer feedback processes to improve service quality and satisfaction.
Corporate Ticket Sales Manager
Pacers Sports & Entertainment
Indianapolis, Indiana
07.2021 - 12.2021
Managed ticket sales operations for various events and performances.
Developed marketing strategies to enhance ticket sales and audience engagement.
Collaborated with event organizers to determine ticket pricing and availability.
Trained staff on customer service practices and ticketing systems.
Analyzed sales data to identify trends and improve sales techniques.
Manager of Premium Sales
Chicago Fire FC
Chicago, Illinois
01.2020 - 07.2021
Managed daily operations to ensure smooth functioning of the team.
Coordinated schedules and logistics for team practices and events.
Developed training materials for staff to enhance performance standards.
Supervised game day operations to maintain an organized environment.
Implemented safety protocols during training sessions and events.
Sr. Premium Sales Conultant
Legends - LA Chargers at SoFi Stadium
Los Angeles, California
04.2019 - 01.2020
Engaged clients to understand their needs and provide tailored solutions.
Conducted product demonstrations at events and game days for customer awareness.
Collaborated with team members to enhance service delivery during events.
Managed customer inquiries and resolved issues efficiently on-site.
Maintained up-to-date knowledge of products and services offered by the organization.
Premium Sales Consultant
Legends - LA Chargers at SoFi Stadium
Los Angeles, California
10.2017 - 04.2019
Engaged customers to identify their needs and provide tailored solutions.
Demonstrated product features and benefits to enhance customer understanding.
Collaborated with team members to ensure a seamless sales process.
Conducted market research to identify trends and competitive offerings.
Managed customer inquiries and resolved issues in a timely manner.
Sales Associate
San Francisco 49ers
San Francisco, California
01.2017 - 10.2017
Assisted customers in selecting merchandise and answered product inquiries.
Maintained store displays and ensured inventory was well-stocked.
Processed sales transactions accurately using point-of-sale systems.
Collaborated with team members to enhance customer service experience.
Educated customers about promotional offers and upcoming events.
Sales Associate
Carolina Hurricanes Hockey Club
Raleigh, North Carolina
05.2016 - 12.2016
Assisted customers in selecting merchandise and answered product inquiries.
Maintained store displays and ensured inventory was well-stocked.
Processed sales transactions accurately using point-of-sale systems.
Collaborated with team members to enhance customer service experience.
Educated customers about promotional offers and upcoming events.