Summary
Overview
Work History
Education
Timeline
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Greg Ceramello

Mastic,NY

Summary

Proactive, hardworking professional with 18 years of management experience and a proven track record and knowledge of customer driven leadership, as well as multi-unit leadership and long range planning. Aiming to leverage my abilities to successfully fill an operations management role at Amazon

Overview

27
27
years of professional experience

Work History

General Manager

Panera Bread
Hampton Bays, NY
05.2004 - Current
  • Managed budget implementations, employee reviews, training, schedules.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.

GM Council Member

Panera
Hampton Bays, NY
01.2020 - Current
  • Was selected by Panera Corporate as 1 of 15 members
  • There are 2200 locations nation wide, being selected as a member of the council I am recognized as one of the best GM's in all of the Panera System
  • As a member we meet with the COO of Panera every other month, to give feedback, ideas as well as implement ways to make the company more efficient and more profitable

Delivery Operations Manager

Panera Bread
Bohemia
01.2018 - 07.2020
  • When Panera began in house delivery I was selected to develop, grow and assist in staffing all of our 16 delivery locations.
  • As well as manage all operations including profitability, guest metrics, staffing needs, training and ensure all associates and managers adhered to all company policies as well as safety standards

Training General Manager

Panera Bread
East Northport, NY
05.2014 - 01.2018
  • Managed and operated the East Northport bakery cafe with a staff of 3 direct managers and 50+ associates
  • While operating the location I also oversaw all new management training and ensured that all management trainees were being trained on all specs and standards proficiently

Education

Liberal Arts And General Studies

Suffolk County Community College
Selden, NY
08.2001

High School Diploma -

Connetquot High School
Bohemia, NY
06.1998

Timeline

GM Council Member

Panera
01.2020 - Current

Delivery Operations Manager

Panera Bread
01.2018 - 07.2020

Training General Manager

Panera Bread
05.2014 - 01.2018

General Manager

Panera Bread
05.2004 - Current

Liberal Arts And General Studies

Suffolk County Community College

High School Diploma -

Connetquot High School

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Greg Ceramello