Greg Geddes
Hooksett,NH
Overview
21
21
years of professional experience
Work History
General Manager
Courtyard by Marriott
Nashua, NH
01.2017 - Current
- Oversee the complete operation of a 239-guestroom hotel, a restaurant, and a 14,000-square-foot event center, with annual revenue of up to $10 million.
- Established performance standards for revenue, net profit, guest satisfaction and implement strategies to optimize financial performance.
- Manage Human Resources functions for over 100 associates, including payroll processing, hiring, employee relations and development, evaluations, terminations, and adhering to any state regulations.
- Develop and manage budgets, track revenue, forecast, build labor models,
- Generated comprehensive reports on profit and loss, financial goals, labor costs, and guest satisfaction metrics.
Assistant General Manager
Courtyard by Marriott
Nashua, NH
01.2014 - 01.2017
- Supported the successful execution of all operations in a 239-guest-room hotel, including accounting, front office, food and beverage, housekeeping, and engineering/maintenance
- Assisted in all aspects of Human Resources, including interviewing, hiring, orientation for new hires, reviews, discipline, rewarding and resolving issues and concerns of associates
- Assisted with monthly financial critiques, including profit loss statements, monthly financial goals, guest satisfaction goals, daily budgets for revenue per room, sales strategies, and daily room revenue/F&B revenue
Operations Manager
Courtyard by Marriott
Milford, MA
01.2012 - 01.2014
- Supported the successful execution of all operations in a 152-guest-room hotel
- Responsible for tracking, reporting, and communicating with staff the results of the associate opinion survey results
- Assisted in all aspects of Human Resources including interviewing, hiring, orientation for new hires, reviews, discipline, rewarding and resolving issues and concerns of associates
- Helped manage profitability of hotel by monitoring profit and loss statements
Operations Supervisor
Courtyard by Marriott
Nashua, NH
01.2004 - 01.2012
- Supervised all Front of the House Departments for a 245-guest-room hotel, including front desk, bar, and room service
- Responsible for guest satisfaction and associate opinion survey
Education
High School -
Alvirne High School
Hudson, NH01.2001
Skills
- Revenue management
- Budget forecasting
- Financial analysis
- Human resources
- Employee training
- Customer service
References
Available upon request
Awards And Accolades
- Values in Action Nominee
- Employee of the Year
- Company Committee Member
- Employee Benefits Team
- Values in Action Team
- Company Meeting Team
Timeline
General Manager
Courtyard by Marriott
01.2017 - Current
Assistant General Manager
Courtyard by Marriott
01.2014 - 01.2017
Operations Manager
Courtyard by Marriott
01.2012 - 01.2014
Operations Supervisor
Courtyard by Marriott
01.2004 - 01.2012
High School -
Alvirne High School