Administration
Greg Hofler Jr
Farmington,CT
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate (Women's Fragrance)
Macy's
05.2021 - 08.2024
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Processed credit and debit card payments to complete purchases.
- Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Salesperson (TBD, Topshop, BP)
Nordstrom
03.2020 - 05.2021
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Associate
Tommy Bahama
03.2018 - 02.2020
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
- Used point-of-sale systems to process payments and check inventory levels.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Sales Associate (Shoes)
DSW
03.2018 - 02.2020
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Used in-store system to locate inventory and place special orders for customers.
Seasonal Sales Associate Fragrances
Macy's
10.2018 - 03.2019
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Ride Operator
Lake Compounce
03.2016 - 01.2018
- Operated rides and attractions according to written guidelines to reduce injuries.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
Seasonal Sales Associate (Fragrance)
Macy's
10.2015 - 01.2016
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
- Processed credit and debit card payments to complete purchases.
Education
MBA - Accounting, Finance, & Business
Central Connecticut State University
New Britain, CT05.2026
Master of Science - Teacher Leadership
Central Connecticut State University
New Britain, CT12.2023
Bachelor of Science - Dance Education
Central Connecticut State University
New Britain, CT12.2019
Associate of Arts - Dance
Naugatuck Valley Community College
Waterbury, CT05.2015
High School Diploma -
Waterbury Arts Magnet School
Waterbury, CT06.2012
Skills
- Retail Sales
- Customer Service
- CRM Software
- Organization and Time Management
- Interpersonal Communication
- Work Planning and Prioritization
- Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
InternshipPart TimeFull TimeContract WorkWork Location
RemoteImportant To Me
Work-life balanceCareer advancement401k matchFlexible work hoursWork from home optionPaid time offPaid sick leavePersonal development programsCompany CultureInterests
Management
Leadership
Timeline
Sales Associate (Women's Fragrance)
Macy's
05.2021 - 08.2024
Salesperson (TBD, Topshop, BP)
Nordstrom
03.2020 - 05.2021
Seasonal Sales Associate Fragrances
Macy's
10.2018 - 03.2019
Sales Associate
Tommy Bahama
03.2018 - 02.2020
Sales Associate (Shoes)
DSW
03.2018 - 02.2020
Ride Operator
Lake Compounce
03.2016 - 01.2018
Seasonal Sales Associate (Fragrance)
Macy's
10.2015 - 01.2016
MBA - Accounting, Finance, & Business
Central Connecticut State University
Master of Science - Teacher Leadership
Central Connecticut State University
Bachelor of Science - Dance Education
Central Connecticut State University
Associate of Arts - Dance
Naugatuck Valley Community College
High School Diploma -
Waterbury Arts Magnet School
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