Greg Hoon

• Directed facilities and property management operations for major national enterprise client, ensuring consistent service across hundreds of U.S. locations.
• Lead, mentor, and dispatch a high-performing team of 15+ onsite maintenance technicians to ensure seamless daily facility performance, safety, and SLA compliance.
• Served as primary client point of contact, strengthening executive relationships and aligning facility management services with business objectives to enhance client engagement.
• Championed continuous improvement initiatives across portfolio, implementing best practices and standardizing processes to enhance facility performance and client satisfaction.
• Managed remote operations across national locations.

• Managed 11 on-site facilities and 2 remote locations for daily operations at the LinkedIn Learning’s regional satellite offices.
• Led an on-site team of 10+ facilities professionals: Receptionist/Shipping & Receiving/Maintenance/Finance.
• Spearheaded 10+ major tenant improvement (TI), design & build, and operational buildout projects from initiation through execution and turnover, ensuring timely completion and quality standards.
• Cultivated high-trust client relationships, serving as key liaison for day-to-day workplace experience and operational enhancements.

• Independently planned and led all Moves/Adds/Changes (MAC) activities for high-occupancy employee relocations. Procured and awarded vendors for furniture installation, cabling, space reconfigurations, and relocation services while ensuring projects were completed on schedule and within budget.
• Represented Facilities Department in interdepartmental meetings, facilitating communication and collaboration across functions.
• Led Safety Committee, overseeing program implementation, developing agendas, conducting monthly meetings, and advancing safety initiatives.
• Directed installation, maintenance, and optimization of electronic security systems, ensuring effective access control, surveillance, and intrusion detection.

• Oversaw operational aspects of property management for two commercial office buildings, including maintenance, vendor relations, security, and janitorial operations to ensure seamless functionality.
• Managed 3 off-site records storage facilities and streamlined records management systems and mail distribution workflows for efficient operations.
• Coordinated daily facilities operations, including maintenance requests, office services, and vendor follow-up.
• Managed work order tracking, ensuring prompt resolution of building and equipment issues.
• Scheduled conference room setups, deliveries, and move coordination for attorneys and staff.

• Directed residential property management company. Led a team of 12 employees to maintain over 100 residential houses weekly.
• Managed maintenance activities to uphold property standards and functionality.
• Directed daily operations across caregiving, scheduling, and client service functions.
• Oversaw staff hiring, training, and performance management for consistent service delivery.

• Stone, Tile, Masonry Supply House
• Managed dispatch operations to ensure timely deliveries.
• Built customer relationships to identify needs and recommend suitable products.
• Processed sales orders accurately and resolved product or service questions.
• Maintained product knowledge to support informed purchasing decisions.

• Foundation to Finish
• Interpreted blueprints to frame walls, floors, and roofs with precise layout alignment.
• Installed joists, trusses, and sheathing using hand and power tools safely.
• Measured and cut lumber to exact specifications for structural framing assemblies.

Member since 2012