Greg Masson
Lowes Home Improvement
Fort Myers
2027
years of professional experience
Results-driven sales professional with proven expertise in building client relationships and closing deals. Skilled in CRM software, lead generation, and sales strategies. Strong focus on teamwork and adaptability, ensuring seamless collaboration and consistent achievement of targets. Renowned for reliability in fast-paced environments and aligning efforts with organizational goals.
Work History
Inside Sales Specialist - Flooring
2 Years 7 Months- Developed tailored flooring solutions to meet customer design and budget needs.
- Enhanced customer satisfaction through personalized consultations and follow-up services.
Estimator
2 Years- System Design - Home Network, AV, Automation, Surveillance and Security
- Quote Estimation
- Scope of Work Creation for Installation
Technology Integration Consultant - Sales Representative
3 Years- Systems Integration and Design of Custom A/V Solutions, Low Voltage Wiring, Surveillance, Automation, Lighting, and Acoustical Treatment based on site surveys and floor plans
- Custom home networks, distributed audio and video systems, Savant and Control 4 automation, and dedicated theater spaces.
- Worked closely with product representatives and procurement manager during design and delivery phase to ensure product availability met customers desired timeline.
- Coordinated with homeowner, project manager, builder, electrician, and site supervisor to ensure seamless implementation of project design and scope. On-site attendance at inception of installation to conduct walkthrough with client and technicians confirming scope of work and addressing any complexities and/or additional customer requirements.
- Maintained consistent communication with administration and clientele to properly address change orders and billing.
- Follow up with customer post installation to provide training, answer questions, and secure a positive review and/or referral.
- Developed integration solutions for audio and video systems, ensuring seamless functionality across platforms.
System Designer - Sales Representative
2 Years- Developed whole house and commercial building solutions utilizing D Tools system integration software and other resources
- Proposed new construction sites and commercial spaces for future business opportunities
- Worked with graphic design to create marketing tools, brochures, and newsletters
- Collaborated with website development company to update and maintain company website
- Worked with Engineering, Project Management, and technicians to update and develop new and existing areas of showroom
- Assisted with customer database maintenance for new and existing clients from qualification to close and follow on services and business
- Submitted electronic copies of all closed proposals from sales to production for procurement and installation initiation
Inventory / Parts Manager
2 YearsSales Manager
4 Years- Met and exceeded monthly sales goals and incentives
- Daily, weekly, and monthly reporting of sales and incentive progress against plan
- Hired, trained, developed, mentored, and counseled employees and asst. managers to develop a high performing team.
Sales Representative – Audio Video Design
3 Years- Dedicated Theater, Home Automation and Whole House Audio Systems
- Educate customer on service offerings and select products that best fit their personal needs
- Successfully overhauled processes, procedures, and pricing for both labor and services companywide resulting in greater volume of profitable in-home installation and services
- Ranked number one sales associate based on a combination of volume, profitability, warranties, and labor.
- Trained fellow associates on successful sales and closing techniques
Sales Representative –Design - Custom A/V Systems, Lighting, and Home Theater
- In home consultation and walk-through to determine customer needs and requirements
- Proposal creation and product ordering
- Staging and coordinating deliverables with the installation project manager
- On-site inspections of pre-wire, interim, and final installation
- Conducted product demonstrations, effectively showcasing features and benefits to customers.
- Developed and maintained strong client relationships to drive repeat business.
Education
Certificate - Audio Engineering and Music Production
Associate in Applied Science - Communication Media
Skills
Successful Closer
Active Listener
Resourceful Problem Solver
Objection handling
Consultative sales strategies
Upselling and cross selling
Key relationship management
EDUCATION AND PERSONAL SKILLS
Music Production and Recording/Live Performance
Timeline
Inside Sales Specialist - Flooring
Lowes Home Improvement
01.2024 - CurrentRead More
Estimator
Executive Electronics
01.2022 - 01.2024Read More
Technology Integration Consultant - Sales Representative
EPIC Audio Video
01.2019 - 01.2022Read More
System Designer - Sales Representative
Digital Interiors Inc.
01.2017 - 01.2019Read More
Inventory / Parts Manager
Asbury Automotive Group/Nalley BMW
01.2015 - 01.2017Read More
Sales Manager
C & J Clarks Companies NA
01.2011 - 01.2015Read More
Sales Representative – Audio Video Design
Electronics Expo
01.2008 - 01.2011Read More
Brookdale Community College
Associate in Applied Science from Communication Media
Read More
Sales Representative –Design - Custom A/V Systems, Lighting, and Home Theater
Harvey Home Entertainment
2002 - 01.2008Read More
IAR Institute of Audio Research
Certificate from Audio Engineering and Music Production
Read More