Greg Phillips
Chattanooga
Summary
Dynamic professional with a proven track record at Freeman Recovery Center, enhancing brand visibility and fostering strategic partnerships. Skilled in customer engagement and relationship building, I excel in developing targeted outreach campaigns that boost community awareness. My leadership in collaborative projects has consistently improved outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Parternership Associate
Freeman Recovery Center
Dickson, TN
02.2026 - Current
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
- Assisted in developing strategic partnerships with local organizations to enhance service offerings.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Supported outreach efforts, increasing brand awareness within the community through targeted campaigns.
- Maintained CRM system to track leads and manage client relationships effectively.
- Collaborated with team members to prepare presentations for prospective clients, showcasing services offered.
Navigator Coordinator
Council For Alcohol And Drug Abuse Services
Chattanooga, TN
03.2023 - 02.2026
- Facilitated client assessments to determine appropriate treatment services and referrals.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Monitored client progress, adjusting strategies to enhance recovery outcomes.
- Educated clients on addiction resources and support systems available in the community.
- Coordinated outreach efforts to increase awareness of substance abuse programs.
- Trained new staff on navigation processes and best practices for client engagement.
Admissions Coordinator
Council For Alcohol And Drug Abuse Services
Chattanooga, TN
07.2021 - 02.2023
- Coordinated admissions processes to enhance client intake efficiency and service delivery.
- Developed training materials for new staff, ensuring consistent understanding of policies and procedures.
- Evaluated applicant eligibility based on clinical criteria, maintaining high standards for program admission.
- Implemented tracking systems to monitor application progress, improving response times and communication.
- Collaborated with multidisciplinary teams to align admission strategies with organizational goals and client needs.
President
Nuluna Global Health
Chattanooga, TN
05.2016 - 04.2021
- Developed strategic partnerships to enhance global health initiatives and expand service offerings.
- Led cross-functional teams to drive innovation in healthcare solutions, improving operational efficiency.
- Spearheaded organizational growth strategies, resulting in increased market presence and improved stakeholder engagement.
- Oversaw budget allocations and resource management to optimize project outcomes within healthcare programs.
- Implemented performance metrics to evaluate program effectiveness and ensure alignment with organizational goals.
- Cultivated a culture of collaboration among diverse teams to enhance service delivery and community impact.
Education
Associate of Science - Respiratory Therapy And Sleep Disorders
Vol State Community College
Lebanon, TNNo Degree - Applied Science in Nursing
Middle Tennessee State University
Murfreesboro, TNSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer engagement
- Relationship building
- Courteous and professional
- Flexible schedule
- Oral communication
Certification
- Licensed Certified Peer Recovery Specialist
Timeline
Community Parternership Associate
Freeman Recovery Center
02.2026 - Current
Navigator Coordinator
Council For Alcohol And Drug Abuse Services
03.2023 - 02.2026
Admissions Coordinator
Council For Alcohol And Drug Abuse Services
07.2021 - 02.2023
President
Nuluna Global Health
05.2016 - 04.2021
Associate of Science - Respiratory Therapy And Sleep Disorders
Vol State Community College
No Degree - Applied Science in Nursing
Middle Tennessee State University