Greg Tivles
Laie,HI
Summary
Motivated personnel with experience offering office support in higher education. Energetic and reputable individual possessing strong work ethic, professional demeanor and good communicator. Exceptional customer service and proven ability to contribute to decision making.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
Brigham Young University Hawaii
Laie, HI
01.2021 - Current
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Obtained scanned records and uploaded to database.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
Multimedia Journalist
Ke Alakai BYU-Hawaii
Laie, HI
01.2020 - 12.2020
- Created dynamic content for Ke Alakai magazine publication.
- Interviewed sources, contacts and leads to gather information for stories.
- Performed thorough research to back up stories.
- Utilized understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
- Developed and pursued stories independently and for assignment, covering range of topics and events.
Food Service Worker
Polynesian Cultural Center, PCC
Laie, HI
01.2019 - 12.2019
- Maintained order and cleanliness of work areas to conform with health codes.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Customer Service Attendant
Grand Hotel and Casino Vanuatu
Port Vila, Shefa, Vanuatu
08.2017 - 12.2018
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Remained constantly aware of customer activity to ensure safe and secure shopping environment.
Translation Contractor
The Church Of Jesus Christ Of Latter-day Saints
Port Vila, Shefa, Vanuatu
02.2017 - 10.2018
- Reviewed and analyzed briefing materials before translations.
- Translated important departmental materials.
- Offered verbal document translations for professionals.
- Reviewed and updated translations to conform to contemporary trends and developments.
- Verified document translation consistency using translation memory software.
- Delivered real-time, accurate oral translations and interpretations.
- Sat in on meetings to provide members with oral translations of conversations and information.
Education
Bachelor of Arts - in Communications, Media And Culture
Brigham Young University - Hawaii
La'ie, HI12.2022
GED -
The University of The South Pacific
Port Vila, Vanuatu2018
High School Diploma -
Matevulu College
Vanuatu11.2013
Skills
- Database entry
- Schedule management
- Microsoft
- Excel spreadsheets
- PC proficient
- Employee training and development
- Strong interpersonal skills
- Proofreading
https://gregtivles5.wixsite.com/my-site/resume
This is just my personal class portfolio.
Timeline
Office Administrative Assistant
Brigham Young University Hawaii
01.2021 - Current
Multimedia Journalist
Ke Alakai BYU-Hawaii
01.2020 - 12.2020
Food Service Worker
Polynesian Cultural Center, PCC
01.2019 - 12.2019
Customer Service Attendant
Grand Hotel and Casino Vanuatu
08.2017 - 12.2018
Translation Contractor
The Church Of Jesus Christ Of Latter-day Saints
02.2017 - 10.2018
Bachelor of Arts - in Communications, Media And Culture
Brigham Young University - Hawaii
GED -
The University of The South Pacific
High School Diploma -
Matevulu College
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