Greg Turner
Troy,AL
Summary
Resourceful Provisioning Technician known for high productivity and efficient task completion. Skilled in network configuration, troubleshooting, and equipment provisioning. Excel at communication, problem-solving, and time management, ensuring smooth operations and customer satisfaction. Committed to continuous learning and improvement in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Provisioning Technician Engineering Development
C-Spire
Troy, AL
03.1995 - Current
- Provided technical support to users experiencing difficulties with their networks.
- Replaced faulty or damaged network hardware components to improve performance.
- Provided technical support and guidance to users and junior network engineers, enhancing team knowledge and efficiency.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
- Worked with Metaswitch ,Calix CMS, and Video equipment.
Education
High School Diploma -
Pike County High School
Brundidge, AL05-1988
Skills
- Remote Support
- Hardware maintenance
- System Troubleshooting
- Equipment Installation
- On-Site Support
- Network configuration
- Ticket management
Timeline
Provisioning Technician Engineering Development
C-Spire
03.1995 - Current
High School Diploma -
Pike County High School
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