Dynamic leader with a proven track record at Narconon Louisiana Retreat, excelling in operations management and staff motivation. Mastered complex problem-solving and strategic planning, significantly enhancing team efficiency and customer satisfaction. Demonstrated excellence in policy enforcement and process optimization, fostering a culture of achievement and collaboration.
Overview
1
1
year of professional experience
Work History
Detoxification Supervisor
Narconon Louisiana Retreat
06.2023 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Conducted routine inspections to check quality and compliance with established specifications.