Gregery Bynum Jr
Bowie,MD
Summary
Signal Systems Support Specialist (25U), seeking employment within the IT industry in order to put to use skills accumulated from government IT experience. Exceptionally hard worker with experience in maintaining communications and information technology equipment. Ability to analyze, diagnose and resolve computer user support issues in a timely manner. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. I am dedicated, focused, hardworking and motivated. Looking to transition from U.S. Army duty to the professional civilian workforce.
Overview
3
3
years of professional experience
Work History
IT Specialist
Joint Task Force North
10.2023 - Current
- IT Support for over 300+ soldiers and border patrol along Southwest Border
- Monitored Active Directory Users and Computers
- Managed VPN server and ACN server for 8 different locations 1500 miles along the southwest border also provided updates for them.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Use of Alt Tokens(WA,AO,SO)
- Configured commercial wifi with access points for entire office.
- Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
- Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Managed critical infrastructure upgrades, ensuring minimal disruption to business operations during transitions.
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Configured and tested Windows Server operating systems with roles features.
- Integrated and updated software products to boost system compatibility.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Diagnosed and resolved hardware and software issues.
- Configured hardware, devices, and software to set up work stations for employees.
25U Signal Systems Support Specialist
United States Army National Guard
12.2021 - Current
- Execute complete communication plans as per the prescribed guidelines and procedures, and responsible for maintaining the radio communication gear
- Train staff in the use of HF & VHF Radios, tune radio equipment as; establish contact with distant stations; process and log messages; make changes to frequencies or cryptographic codes; and maintain equipment at the first echelon
- Operate and perform PMCS on assigned vehicles and power generators, install, operate, and perform PMCS and unit level maintenance on single channel radio
- Perform preventive maintenance checks and services on assigned vehicles, operate, deploy, and sustain radio transmitters, receivers
- Install equipment for line-of-sight, air-to-ground, and satellite communications, demonstrate troubleshooting techniques to maintain communication, conduct periodic equipment inspections and routine tests to ensure that operations standards are met.
Education
General Studies -
Garrett College
2019 HS Graduate -
Arundel High School
Gambrills, MD06.2019
Cysa+
CompTIA
09.2024
Network +
CompTIA
08.2024
Skills
- CompTIA Security
- Team player
- Time management skills
- Server Management
- Data Backups
- Active directory
- VPN
- Virtualization
- Sharepoint
- Microsoft Teams
- Imaging
- Azure
Awards
ACSI Northeast Region Spelling Bee
CompTIA Security+
Timeline
IT Specialist
Joint Task Force North
10.2023 - Current
25U Signal Systems Support Specialist
United States Army National Guard
12.2021 - Current
General Studies -
Garrett College
2019 HS Graduate -
Arundel High School
Cysa+
CompTIA
Network +
CompTIA
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