Gregg Flynn
Dania Beach,FL
Summary
Versatile and dynamic, with a proven track record at Master Maintenance, I excel in operations management and team leadership. Demonstrated success in enhancing productivity and customer satisfaction, achieving a high project success rate. Skilled in problem-solving and fostering professional growth, I bring valuable experience from education to customer service sectors.
Overview
23
23
years of professional experience
Work History
Operations Manager
Master Maintenance
Minster, OH
07.2018 - 09.2024
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Special Education Teacher
Broward County Schools
Fort Lauderdale, FL
08.2017 - 06.2018
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Taught students across multiple classifications and degrees of special needs.
- Partnered with standard education teachers from across academic departments.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Special Education Teacher
Columbus City Schools
Columbus, OH
04.2005 - 08.2016
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Partnered with standard education teachers from across academic departments.
Limousine Driver
Lucky Limousine
Las Vegas, NV
01.2002 - 03.2004
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Demonstrated professionalism while interacting with event planners, hotel concierges, security personnel, and other essential contacts to coordinate smooth transportation experiences for clients.
- Vacuumed, cleaned and sanitized vehicles between customers.
Education
Bachelor of Arts - Communication
The Ohio State University
Columbus, OH12-1999
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Languages
Spanish
Limited Working
Timeline
Operations Manager
Master Maintenance
07.2018 - 09.2024
Special Education Teacher
Broward County Schools
08.2017 - 06.2018
Special Education Teacher
Columbus City Schools
04.2005 - 08.2016
Limousine Driver
Lucky Limousine
01.2002 - 03.2004
Bachelor of Arts - Communication
The Ohio State University