Gregg Flynn
Dania Beach,FL
Summary
Versatile and dynamic, with a proven track record at Master Maintenance, I excel in operations management and team leadership. Demonstrated success in enhancing productivity and customer satisfaction, achieving a high project success rate. Skilled in problem-solving and fostering professional growth, I bring valuable experience from education to customer service sectors.
Overview
23
23
years of professional experience
Work History
Operations Manager
Master Maintenance
07.2018 - 09.2024
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Special Education Teacher
Broward County Schools
08.2017 - 06.2018
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Taught students across multiple classifications and degrees of special needs.
- Partnered with standard education teachers from across academic departments.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Special Education Teacher
Columbus City Schools
04.2005 - 08.2016
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Partnered with standard education teachers from across academic departments.
Limousine Driver
Lucky Limousine
01.2002 - 03.2004
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Demonstrated professionalism while interacting with event planners, hotel concierges, security personnel, and other essential contacts to coordinate smooth transportation experiences for clients.
- Vacuumed, cleaned and sanitized vehicles between customers.
Education
Bachelor of Arts - Communication
The Ohio State University
Columbus, OH12-1999
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Languages
Spanish
Limited Working
Timeline
Operations Manager
Master Maintenance
07.2018 - 09.2024
Special Education Teacher
Broward County Schools
08.2017 - 06.2018
Special Education Teacher
Columbus City Schools
04.2005 - 08.2016
Limousine Driver
Lucky Limousine
01.2002 - 03.2004
Bachelor of Arts - Communication
The Ohio State University
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