Gregg Manley
Fredericksburg,VA
Summary
Dynamic Field Service Technician with La-Z-Boy Inc., skilled in troubleshooting and repair. Enhanced equipment reliability through proactive maintenance and customer training, fostering user confidence. Recognized for exceptional problem-solving abilities and a positive attitude, ensuring optimal performance and customer satisfaction in every engagement.
Overview
30
30
years of professional experience
Work History
Field Service Technician 2
La-Z-Boy Inc.
Remote
05.1996 - Current
- Conducted field inspections to assess equipment performance and identify necessary repairs.
- Provided technical support to customers, troubleshooting issues and ensuring optimal equipment functionality.
- Executed routine maintenance tasks to enhance equipment lifespan and reliability.
- Trained customers on equipment operation and maintenance procedures, boosting user confidence and satisfaction.
Education
High School Diploma -
Suitland High School
Suitland, MD06-1987
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Technical troubleshooting
- Customer service
- Mechanical aptitude
- Teamwork and coordination
Timeline
Field Service Technician 2
La-Z-Boy Inc.
05.1996 - Current
High School Diploma -
Suitland High School