Summary
Overview
Work History
Education
Skills
References
Timeline
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Najji Richardson

Houston,TX

Summary

Dynamic Field Service Technician with a proven track record at Inframark, excelling in troubleshooting and repair while fostering strong customer relationships. Recognized for delivering high-quality service and effective emergency response, I leverage teamwork and attention to detail to achieve optimal results and minimize equipment failures.

Overview

6
6
years of professional experience

Work History

Field Service Technician 2

Inframark
06.2021 - Current
  • Cultivated strong customer relationships by identifying needs and providing tailored solutions.
  • Conducted thorough reviews post-job completion to minimize equipment failures and callbacks.
  • Adhered to safety procedures while operating hand tools and power equipment.
  • Achieved high levels of productivity by consistently meeting deadlines and following safety protocols.
  • Collaborated with cross-functional teams to tackle field challenges, sharing expertise for innovative solutions.
  • Provided prompt responses to emergency maintenance requests for effective on-call support.

Mover

FGF Trucking
Houston , TX
03.2020 - 04.2021
  • Efficiently loaded and unloaded furniture and boxes, ensuring care during moves.
  • Organized items in trucks to optimize space and reduce damage risk.
  • Communicated effectively with clients to clarify moving instructions and preferences.
  • Adhered to safety protocols, minimizing accident risks during operations.
  • Lifted heavy objects using proper techniques, preventing injuries.
  • Resolved issues promptly while maintaining professionalism throughout the process.

Package Handler

FedEx
Houston, TX
02.2019 - 01.2021
  • Loaded and unloaded trucks following safety protocols.
  • Stacked boxes onto pallets in an efficient manner.
  • Inspected packages for damages or defects and recorded any issues found.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Disposed of debris and hazardous materials properly to avoid contamination.

Education

High School Diploma -

Cypress Spring Highschool
Houston, TX
06.2019

Skills

  • Troubleshooting and repair
  • Teamwork and Coordination
  • Power Tools Operation
  • Route Planning
  • Accountability and Work Ethic
  • Service Quality
  • Problem solving
  • Emergency response
  • Attention to detail
  • Timely reports completion
  • Proficient in Dayforce and Infor
  • Field repairs
  • Feedback
  • Verbal and written communication
  • Work order management
  • Courteous and professional
  • Tool management

References

References available upon request.

Timeline

Field Service Technician 2

Inframark
06.2021 - Current

Mover

FGF Trucking
03.2020 - 04.2021

Package Handler

FedEx
02.2019 - 01.2021

High School Diploma -

Cypress Spring Highschool

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Najji Richardson