Gregg Monette
Heber
Summary
Dynamic and dedicated professional with extensive experience in guest transportation at Montage. Proven track record in delivering exceptional customer service while ensuring safety and punctuality. Skilled in defensive driving and optimizing shuttle routes, enhancing operational efficiency. Recognized for mentoring new drivers and maintaining high standards of vehicle readiness.
Overview
38
38
years of professional experience
Work History
Guest Service Driver
Talisker
11.2018 - 04.2025
- Transported guest and Members from Talisker Club to Main Street.
- Maintained vehicle cleanliness and functionality through regular inspections and servicing.
- Assisted in training new drivers on operational procedures and safety protocols.
Guest Service Shuttle Driver
Montage
09.2015 - 11.2018
- Transported guests safely to various destinations, ensuring timely arrivals and departures.
- Maintained vehicle cleanliness and operational readiness through regular inspections and reporting.
- Assisted passengers with luggage, providing exceptional customer service during transit.
- Collaborated with dispatchers to optimize shuttle routes based on demand and traffic conditions.
Shuttle Driver
Chateau
06.2012 - 09.2015
- Operated shuttle vehicles for passenger transport, ensuring safety and comfort.
- Conducted routine vehicle inspections to maintain operational readiness and compliance with safety standards.
- Assisted passengers with luggage and special needs, enhancing overall customer service experience.
- Collaborated with team members to optimize shuttle schedules and improve route efficiency.
Executive Chef
Retired
01.1987 - 01.2013
- Led culinary team in menu development and execution for high-volume operations.
- Streamlined kitchen workflows, enhancing efficiency and reducing food waste.
- Mentored junior chefs, fostering skill development and teamwork within kitchen staff.
- Implemented inventory management systems to optimize ingredient usage and minimize costs.
Education
No Degree - Hospitality
University of Denver
Denver, COSkills
- Strong customer service
- Safe driving practices
- Punctuality
- Defensive driving
Timeline
Guest Service Driver
Talisker
11.2018 - 04.2025
Guest Service Shuttle Driver
Montage
09.2015 - 11.2018
Shuttle Driver
Chateau
06.2012 - 09.2015
Executive Chef
Retired
01.1987 - 01.2013
No Degree - Hospitality
University of Denver