Gregg Vaughn
Ladera Ranch,CA
Summary
Dynamic business leader with extensive experience at The Good Guys and Coastal Home Systems, specializing in innovative marketing strategies and project management. Demonstrated success in driving growth through competitive analysis and optimizing team performance to achieve top sales results. Strong expertise in design coordination and building client relationships, resulting in improved profitability and operational efficiency. Committed to leveraging skills to further enhance organizational success in future roles.
Overview
28
28
years of professional experience
Work History
Owner
coastal home systems
Laguna Niguel, CA
12.2006 - Current
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Developed strategic plans to increase profitability and efficiency. Sat with clients in their homes to present solutions for whole home entertainment and smart home options.
- Developed strategic plans to increase profitability and efficiency.
Store Sales Manager
The Good Guys
Tustin, CA
11.1996 - 12.2006
- Conducted weekly team meetings with staff to review objectives, performance, and any issues or concerns.
- Created sales reports and analyzed trends in order to make recommendations on store operations.
- Developed and implemented customer service policies to ensure a positive shopping experience for customers.
- Managed the day-to-day operations of the store including overseeing staff, scheduling shifts, and resolving customer complaints.
- Ensured that merchandise was accurately priced and labeled according to company policy.
- Provided training sessions for new employees on proper customer service techniques.
- Prepared weekly sales forecasts based on current market trends.
- Engaged and motivated team of sales representatives to achieve individual and store goals.
- Monitored and implemented corporate programs, leading store to rank among top performers in sales territory-wide.
Education
CSULB
Long Beach, CASkills
- Marketing tactics
- Project management
- Design coordination
- Competitive analysis
- Sales oversight
- Marketing
- Project estimating
Affiliations
- I am physical fitness enthusiast and avid mountain bike rider
Accomplishments
- Won presidents award at The Good Guys for selling over one million dollars in extended warranty plans
Timeline
Owner
coastal home systems
12.2006 - Current
Store Sales Manager
The Good Guys
11.1996 - 12.2006
CSULB
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