Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Greg Bailey

Dallas,TX

Summary

Results-driven and seasoned Operations Manager with a distinguished career spanning military, procurement, and sales environments. Adept at leading multifaceted teams to achieve operational excellence, drive efficiency, and deliver impactful results. Proven success in project management, with a track record of optimizing processes and enhancing productivity. Exceptional leadership skills honed through military service, coupled with a strategic approach to procurement and sales. Committed to fostering diversity and inclusion within teams, creating an environment that values and leverages the unique strengths of each individual.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager III

Amazon
05.2020 - Current
  • Led the implementation of the Behind the Smiles onboarding program at site level accounting for the onboarding of more than 2,450 associates at site level and reducing site 0-14 day attrition level from 6.5% to 3.5%.
  • Led SDC (Storage Distribution Center) content summit in Tempe, AZ as Inbound PPO team lead to revise, update, and streamline Umbrella training for new hires. SDC+ COLT forecasts an estimated on-boarding cost reduction of $3.1M annually through reduction in training hours spent via training content reduction, based on expected new hires in Q3 and Q4 2023
  • Chaired change implementation group to standardize manager on boarding at Amazon Kariba sites, reducing site orientation variations to zero.
  • Introduced and led site level efforts to achieve Platinum level status for the city of Dallas Green Business certificate, making FTW8 one of only two buildings in the metroplex to achieve the highest status.
  • Orchestrated the launch of six Affinity Groups at site level, while chairing the Warriors group and initiating annual nodal Warrior marches and fundraisers.
  • Led a study of trailer heat index and how it affects thermoregulation in the body as it relates to associates. Implemented a change of heat measuring device to include radiant heat, resulting in a change in temperature escalation to increase job rotation every 30 minutes from a previous network threshold of 2 hours.
  • Led Kaizen project for Outbound overflow lane, leading to reconfiguration that allowed for 30% more throughout at no increase to labor costs.

Category Manager

Freeman
05.2017 - 03.2020
  • Managed $50,000,000 project to internationally source, transport, and internally distribute skeletal systems for booth design, cutting assembly time and cost by over 50%.
  • Internationally sourced and negotiated to bring new fire-proof and recyclable cardboard substrate for display construction to the United States, which is the first substrate that is fire retardant and eligible for recycling.
  • Traveled internationally to procure 3rd party graphic designers to reduce graphic design costs by 70%.
  • Managed over 350 vendor accounts.
  • Identified and reported key performance indicators to define successful category management.


Territory Manager

Malin
05.2014 - 05.2015
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Researched competitor activity and used findings to develop sales growth strategies.

Business Development Manager

HVAC Rep Enterprises
08.2013 - 05.2014
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

35M Human Intelligence Collector

United States Army
11.2008 - 09.2012
  • Produced multi-source intelligence reports and products for different agency customers.
  • Briefed upper-level personnel on emerging threats.
  • Created useful and timely intelligence products to support field operations.
  • Assisted in development of intelligence strategies and policies to support operations.
  • Selected for advanced training at the Defense Language Institute in Monterrey, CA.
  • Graduate of the Source Operator's Course.
  • Selected as unit representative to liaison with Explosive Ordinance team in Quantico, VA to establish intelligence pipeline to down range team members in Afghanistan.

Education

Bachelor of Science - Logistics And Supply Chain Management

University of North Texas At Dallas
Dallas, TX
05.2017

Skills

    • Incidents Management
    • Workflow Optimization
    • Performance Monitoring
    • Logistics Oversight
    • Data Analysis
      • Process Improvement
      • Supply Chain Logistics
      • Purchasing and Procurement
      • Project Management
      • Strategic Planning

Certification

FEMA Introduction to Logistics

FEMA Leadership and Influence

Timeline

Operations Manager III

Amazon
05.2020 - Current

Category Manager

Freeman
05.2017 - 03.2020

Territory Manager

Malin
05.2014 - 05.2015

Business Development Manager

HVAC Rep Enterprises
08.2013 - 05.2014

35M Human Intelligence Collector

United States Army
11.2008 - 09.2012

Bachelor of Science - Logistics And Supply Chain Management

University of North Texas At Dallas

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Greg Bailey