Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Diamond

Austin,US

Summary

Results-driven Account Executive with a proven track record of delivering exceptional service to foster strong client relationships and enhance retention rates. Passionate about exceeding expectations and driving business growth through superior customer service. Committed to consistently providing value and exceeding goals in a fast-paced, dynamic environment.

Overview

29
29
years of professional experience

Work History

Teaching Professional

Barton Creek Tennis
09.2023 - Current
  • Responsible for running daily drills for resort guests and homeowners as well as providing private lessons upon request

Teaching Professional

Watercolor Tennis
06.2022 - 09.2023
  • Responsible for running daily drills for resort guests and homeowners as well as providing private lessons upon request

Teaching Professional

Lakes Tennis Academy
10.2018 - 06.2022
  • Developed and lead the academy’s high performance after school program
  • Assisted in the development of and lead the academy’s full-time high-performance program

Household CEO
01.2007 - 10.2018

Account Executive

Alliance Data Systems
03.2001 - 01.2007
  • Addressed customer inquiries by suggesting appropriate bank card services.
  • Engaged with small businesses to assess needs before providing specific recommendations.
  • Facilitated communication between clients and support for efficient problem resolution.
  • Assisted account manager in developing marketing strategies with creative teams.
  • Negotiated a range of commercial contracts, service agreements, and NDAs.

National Account Manager

Fina Oil & Chemical
09.1996 - 02.2000
  • Developed strategies to boost sales by managing and growing relationships with accounts.
  • Increased profit margins through customer expansion and new account generation.
  • Maintained regular contact with customers to assess satisfaction and suggest services.
  • Followed policies to ensure consistency in service quality.
  • Resolved unique and recurring complaints to enhance loyalty and operations.

Education

B.B.A. - Marketing

Baylor University
Waco, TX
01.1996

Skills

  • Management of marketing strategy initiatives
  • Training and developing team members
  • Proficient in building rapport
  • Effective client presentations
  • Customer relationship development
  • Proven competitive edge

Timeline

Teaching Professional

Barton Creek Tennis
09.2023 - Current

Teaching Professional

Watercolor Tennis
06.2022 - 09.2023

Teaching Professional

Lakes Tennis Academy
10.2018 - 06.2022

Household CEO
01.2007 - 10.2018

Account Executive

Alliance Data Systems
03.2001 - 01.2007

National Account Manager

Fina Oil & Chemical
09.1996 - 02.2000

B.B.A. - Marketing

Baylor University
Gregory Diamond